Royal Moore Toyota

Purchase of 2015 Scion XB Thanks so much for helping me purchase my new Scion XB in such a quick manner. Everyone was great and very friendly. Especially Nate Taylor who was Thanks so much for helping me purchase my new Scion XB in such a quick manner. Everyone was great and very friendly. Especially Nate Taylor who was very good natured after I came back in from my test drive and told him I just hated this car and didn't want it. ( A joke of corse) Rick was very personable and easy to chat with. Very helpful and concerned there wasn't an automatic for me to drive. He was helpful in setting up the stereo, bluetooth nag etc. Thanks so much! That was great team! Janelle More

Best experience hands down I came in looking for a first car payment and Rick was amazing. Very helpful and super nice. Great customer service and an awesome salesman. My experi I came in looking for a first car payment and Rick was amazing. Very helpful and super nice. Great customer service and an awesome salesman. My experience was so great my dad is going to come back and look for a new car as well! Couldn't be happier, thank you so much! More

Integrity Although Royal Moore is not the most convenient location for us, they proved to be the easiest to deal with and gave us the best price without hagglin Although Royal Moore is not the most convenient location for us, they proved to be the easiest to deal with and gave us the best price without haggling. Everyone involved in our purchase of a new Toyota Highlander (from Michael Heusler in sales to Pam Nowling in financing) was a pleasure to work with. We will definitely visit Royal Moore next time we are in the market for a new car. More

came to look ended up buying... We went out looking for a used car for my wife. We liked the Toyota Corolla 2013 used. so we bought it. Rick Martin our salesperson was excellent and We went out looking for a used car for my wife. We liked the Toyota Corolla 2013 used. so we bought it. Rick Martin our salesperson was excellent and knowledgeable. We are now a two Toyota car Owners. Thank for all your help. Thomas and Mary Boggs More

The first, and ultimately, only place we needed to visit Though I had never purchased a car from the Royal Moore family in the past, I had relied on them for some service in prior years. They seemed to be mo Though I had never purchased a car from the Royal Moore family in the past, I had relied on them for some service in prior years. They seemed to be more interested in helping me with my problems than the dealership that my truck came from. Fast forward to February '15...my wife Jaime and I are expecting twins, and neither the Tercel or Silverado were going to get the job done. Although I had intimated that I thought a mini van was the way to go, Jaime was less than enthusiastic about buying a "mom" van. We set sail on Saturday morning and went over the mountain right to Royal Moore. Our Sales Rep was Howard Rice, and he was awesome. We told him our situation, and lo and behold, he walked us right to a certified used Sienna. I laughed, and Jaime shot me a look; another person trying to sell her a van. However, after driving the Sienna as well as a Highlander, it was apparent which was going to suit our needs the best. Howard was great at explaining the pros and cons, and never making us feel rushed or pressured into purchasing anything. Once inside at the desk, Doug Nelson (go Rams!) worked very diligently to make the numbers all work out. We left our house in the morning to go "looking" for a new automobile. We came home with a new van that will serve us and our new family for many years to come. If you are looking to buy a new or used car and have never been involved in the process or have a bad taste in your mouth from less than satisfactory past experiences, I urge you strongly to give the Royal Moore team a chance. They have never been anything less than outstanding in our eyes. Thank you so very much, Michael and Jaime Flatters. (Newberg) More

Great experience at Royal Moore Toyota Before my husband and I went down to Royal Moore, we called the dealership to get a feel for the sales department. Rick answered the phone and was ve Before my husband and I went down to Royal Moore, we called the dealership to get a feel for the sales department. Rick answered the phone and was very knowledgeable and friendly so my husband and I decided to go down to the dealership in person. After the test drive we decided to sit down and see what they had to say, initially it got off to a bit of a rocky start in regards to haggling the monthly payment and because it was getting late my husband and I decided to leave the dealership without making a purchase. After we left Nate gave us a call and we discussed the monthly payment and came to an agreement so the next day we went back to the dealership and Leah took over the transaction. Leah was very friendly, knowledgeable and helpful. Leah even went out of her way to make sure we had the mats that we needed for our Prius. I would recommend Leah and the dealership to any prospective customers. Thanks again Leah, Rick, and Nate. More

Violation of Written Price Agreement I had a written price agreement with Royal Moore Toyota in email for a Toyota Tacoma Limited with some specific options. Gave them a $500 deposit to I had a written price agreement with Royal Moore Toyota in email for a Toyota Tacoma Limited with some specific options. Gave them a $500 deposit to order this specific Tacoma. When I went to pick it up none of the options were installed. The dealer stated the options were not included in the agreed upon price, although I have it in writing in an email and they would not honor our agreement. More

Great car buying experience! It was a pleasure working with Jason. He is very professional and friendly; also, he knows how to work with each client based on client's personality It was a pleasure working with Jason. He is very professional and friendly; also, he knows how to work with each client based on client's personality and preferences. That is priceless - I really appreciate that part and that was not what my experience with other dealerships was. I highly recommend Jason if you ever consider buying a new Toyota. More

Easy, no pressure sales team I leased a Camry from Royal Moore Toyota in December. I had it easy, I knew what type of car I wanted and what my budget was. Michael guided me the r I leased a Camry from Royal Moore Toyota in December. I had it easy, I knew what type of car I wanted and what my budget was. Michael guided me the rest of the way with grace. He has a low key, non-pressured demeanor and answered all my questions without hesitation. My 3 year old just loves him! My only negative is that when I first entered the sales department no one greeted me and asked if I needed help. Thank you again for a really pleasant experience. I will totally buy from Royal Moore again and they have my recommendation. More

Great experience buying a new Prius - Jason was wonderful! I purchased a new Toyota Prius from Royal Moore last month and had a great experience. I worked with Jason Walraven and he was wonderful. We did all t I purchased a new Toyota Prius from Royal Moore last month and had a great experience. I worked with Jason Walraven and he was wonderful. We did all the price negotiations over email and I got the lowest price compared to all other local dealerships I had contacted. The custom changes that I requested were also done very well and on time. The entire buying process was very fast and smooth. I would highly recommend Jason and the dealership to prospective customers. More