Royal Moore Toyota

quick and easy Pam, thanks for making the car purchasing experience quick, easy and no hassle. I appreciate your friendliness and honesty. i'll be sure to refer yo Pam, thanks for making the car purchasing experience quick, easy and no hassle. I appreciate your friendliness and honesty. i'll be sure to refer you out to friends and family looking for a new vehicle purchase. More

Howard is the BEST! I have purchased many new vehicles and as a result had to endure the pushy annoying salesperson. That was NOT the case with Howard at Royal Moore. How I have purchased many new vehicles and as a result had to endure the pushy annoying salesperson. That was NOT the case with Howard at Royal Moore. Howard made me feel like we had known each other for a long time and he was her to help me get a deal a get home to my sick wife (That means more than you know). More

Very Good Mark Smith, did a great job with showing the car an helping us with our purchase of our new 2014 Camry. Thank you Mark for your help an for being res Mark Smith, did a great job with showing the car an helping us with our purchase of our new 2014 Camry. Thank you Mark for your help an for being respectful of our time. Your current and future customer, Lance & Denise More

Great Experience All Around No BS, straight forward, friendly, honest and extremely helpful. Couldn't have asked for a better person to purchase my truck from, Thank you Howard. No BS, straight forward, friendly, honest and extremely helpful. Couldn't have asked for a better person to purchase my truck from, Thank you Howard. More

This was fun! This is the first time I can say I had fun in the process of purchasing a vehicle. Working with Leah was great. She has a great personality, is fun This is the first time I can say I had fun in the process of purchasing a vehicle. Working with Leah was great. She has a great personality, is fun to talk to and knows what she is talking about. Some of my previous experiences with dealerships felt like I was in a stuffy business meeting while trying to by a truck. I went in looking for a truck with specific options. I knew ahead of time that it wasn't on the lot but they checked the region and when there wasn't one close, they ordered the truck for me. Even though the specific truck wasn't there, I was shown many trucks on the lot that had options I was looking at. I also feel I received an incredibly fair value for my trade in. A few weeks later I get a call that my vehicle was coming in and set up a time to pick it up. Again, Leah was great. She took the time to go through the truck with me. I will add that at times throughout the process I interacted with Nate. These interactions were just as good and I really appreciate how I was treated by both Leah and Nate. I am very happy to be a repeat customer. More

Lots of room for improvement in management Bought FJ Cruiser 2013, in June 2014. Sales person was Leah and she was great. I give her 5 stars. The Manager on duty (I don't remember his name) was Bought FJ Cruiser 2013, in June 2014. Sales person was Leah and she was great. I give her 5 stars. The Manager on duty (I don't remember his name) was great too. I recently made 2 calls and left voice messages and never heard back. I drove and stopped by on October 2nd to make first oil change appointment. I explained to the manager that day (the other manager, different than the one who was on duty in June) and he didn't seem to care much. Walked me to the Parts/Service Dept. People there were great. They explained to me they had had issues with the telephone system. I appreciated their explanation. Then I walked back thru the dealership and saw the manager spit (hopefully in a bucket)... that was GROSS! I was used to Ron Tonkin dealership for 10 years and loved it there. I live in Hillsboro and wanted to give the local dealership, Royal Moore Toyota, my business. I very much regret it today. Sincerely, Nathalie Mary More

Great service, price, and repeat customer We had such a pleasant experience with Mark two years ago when we bought our truck we asked for him again. He listened to us and only showed us what We had such a pleasant experience with Mark two years ago when we bought our truck we asked for him again. He listened to us and only showed us what we wanted to see, not what was more expensive. He went out of the way to get us exactly what we wanted and I love my new Rav 4. Would highly recommend him to friends and family. Joyce More

Amazing service!!! So I bought my first car with the great customer service of Howard's and Doug!!! Really professional, really helpful, I would recommend these guys ove So I bought my first car with the great customer service of Howard's and Doug!!! Really professional, really helpful, I would recommend these guys over anybody!! I was honestly almost about to head over to Beaverton for my car but I'm glad I didn't, I wouldn't have received the best service ever!! Thank you so much guys! More

Good service no pressure Mark was professional and personable. Good job with no high -sales pitch. Michael may want to brush up on people skills, but not a deal breaker. Mark was professional and personable. Good job with no high -sales pitch. Michael may want to brush up on people skills, but not a deal breaker. More

Good Service, good price. The service was good and fast. We intended to purchase a new vehicle and we had a specific make and model in mind. They did not have all the colors av The service was good and fast. We intended to purchase a new vehicle and we had a specific make and model in mind. They did not have all the colors available for the specific trim in stock but said they could get it in a couple of hours. However we ended up liking a color in a higher trim. We did have a little trouble getting specific technical information about some features of the car. Price negotiations were not very tiring but the manager's negotiation style was a little bit on the rude style. Our salesman Mark Smith was great and was helpful. Over all a good experience. A suggestion: the dealership may want to enhance the customer experience by offering better drinking water arrangement (instead of having to fill paper cups at a fountain) and improve the waiting area. More