Royal Oak Ford

Great customer service from the beginning to the end. Communication was easy via text. Steve is awesome! Communication was easy via text. Steve is awesome! More

Jordan made the process very smooth It went quickly and he took care of everything. I was very pleased. he took care of everything. I was very pleased. More

My daughter purchased a used car from this dealership mid July from James Price. She was told that the car passed a safety inspection at the time of purchase. The check engine light came on soon after and we July from James Price. She was told that the car passed a safety inspection at the time of purchase. The check engine light came on soon after and we called to inquire if service would look at the car, she was told that they do not "service this type of car". Two weeks later the car stalled on the freeway with her baby in the car. The repairs are over $5000 for a catalytic converter, and faulty electrical sensors. A mechanic told me that the engine had an aftermarket exhaust system and several additional aftermarket components to add turbo power to the engine. I called Mr. Price and the General Manager Eric Calhoun, as they were not helpful in any way to help resolve her issues. This purchase was a part of their Special Finance program that was supposed to be designed to help people with credit issues. We thought we were dealing with a dealership with integrity, Please BEWARE as this dealership does NOT care about its customers!!!!!!!! More

My daughter purchased a used car from this dealership mid July from James Price. She was told that the car passed a safety inspection at the time of purchase. The check engine light came on soon after and we July from James Price. She was told that the car passed a safety inspection at the time of purchase. The check engine light came on soon after and we called to inquire if service would look at the car, she was told that they do not "service this type of car". Two weeks later the car stalled on the freeway with her baby in the car. The repairs are over $5000 for a catalytic converter, and faulty electrical sensors. A mechanic told me that the engine had an aftermarket exhaust system and several additional aftermarket components to add turbo power to the engine. I called Mr. Price and the General Manager Eric Calhoun, as they were not helpful in any way to help resolve her issues. This purchase was a part of their Special Finance program that was supposed to be designed to help people with credit issues. We thought we were dealing with a dealership with integrity, Please BEWARE as this dealership does NOT care about its customers!!!!!!!! More

Great dealership especially when you have salespeople like Bob Branic who takes his customers seriously. like Bob Branic who takes his customers seriously. More

I am a returning customer with Royal Oak Ford and am very pleased once again. I was provided outstanding customer service and Mason/James worked with me and answered all of my questions. James went over an pleased once again. I was provided outstanding customer service and Mason/James worked with me and answered all of my questions. James went over and beyond with helping me due to my unique situation. Coffee and water was offered and I felt valued during the entire process. More

Great to work with. They listen and make sure you get what you want. There is also very little pressure They listen and make sure you get what you want. There is also very little pressure More