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Royal Oak Ford
Royal Oak, MI
1,183 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area.
Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,183 reviews
August 24, 2026
Was very disappointed with the service I received. The last time I was there my key lock for my tires was misplaced. Didn't know until the tires had to be rotated. The last time I was there my key lock for my tires was misplaced. Didn't know until the tires had to be rotated. More
by bookerford1922
Employees Worked With
August 24, 2026
Great customer service and they value your time. Service go me in and out for an oil change in about 1 hour. Thank you to all the staff! Service go me in and out for an oil change in about 1 hour. Thank you to all the staff! More
by Nate
Employees Worked With
August 21, 2026
Had an overall great experience. My salesperson, Jordon R. Was awesome he took the time to ask what we were looking for and was able to get what we wanted for the price that we set. My salesperson, Jordon R. Was awesome he took the time to ask what we were looking for and was able to get what we wanted for the price that we set. Everothat we had come in contact with at the dealership was friendly and very knowledgeable. More
by Blshodge
Employees Worked With
August 21, 2026
I continue to have great experiences at this dealership. My appointments are always honored, the work is done completely and correctly, always within the estimate of time required, and the pricing is fair. My appointments are always honored, the work is done completely and correctly, always within the estimate of time required, and the pricing is fair. More
by ed.engman
Employees Worked With
Service Team
July 29, 2026
My Wife & I really loved the 2024 Escape. We are really dis-appointed that the Escape line of vehicles has been discontinued and that the Bronco II is taking its place.Therefore, since we bot We are really dis-appointed that the Escape line of vehicles has been discontinued and that the Bronco II is taking its place.Therefore, since we both DID NOT want or like the Bronco II we are taking our business for our next lease to Chevrolet and leasing one of their vehicles. Sincerely, Mr. & Mrs. Gerald Kakowski More
by jerrykaye377
Employees Worked With
July 27, 2026
I had an excellent experience. The service was prompt, professional, and exceeded my expectations. Bob was friendly, attentive and made sure my needs were met. I highly recommend R The service was prompt, professional, and exceeded my expectations. Bob was friendly, attentive and made sure my needs were met. I highly recommend Royal Oak Ford. More
by Brian/Kristen
Employees Worked With
Bob
July 15, 2026
Was extremely satisfied with the entire process. Salesperson was warm, friendly, knowledgeable and placed no pressure on us. Would definitely recommend this dealership, especially this salesperson, Salesperson was warm, friendly, knowledgeable and placed no pressure on us. Would definitely recommend this dealership, especially this salesperson, to anyone who is looking for a stress free experience when purchasing or leasing a car. More
by Dweaverdo
Employees Worked With
July 01, 2026
The Service Dept. Was & Always Been Good. I Have Had Our Ford Escapes Serviced At Royal Oak Ford For Years. Very Professional & They Make It Very Convenient For Me. I Was & Always Been Good. I Have Had Our Ford Escapes Serviced At Royal Oak Ford For Years. Very Professional & They Make It Very Convenient For Me. I Have Always Been Totally Satisfied. More
by larry
Employees Worked With
May 26, 2026
customer service was excellent they explain everything and made it very understandable, this was my third vehicle from here and made it very understandable, this was my third vehicle from here More
by carleehen
Employees Worked With
