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Royal Oak Ford
Royal Oak, MI
1,131 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area.
Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,131 reviews
October 25, 2021
The customer service by Jacob was amazing he helped us with everything from time we showed up. I purchased a 2020 fusion Jacob helped make sure everything we wanted was taking care of. They were so amazin with everything from time we showed up. I purchased a 2020 fusion Jacob helped make sure everything we wanted was taking care of. They were so amazing they even delivered my vehicle to me. Definitely will recommend this dealership to others More
by Unbreakablegirl0716
Employees Worked With
Jacob Swanson
October 16, 2021
Had a great experience at RO Ford. Josue & Don made buying a vehicle a nice, low-pressure purchase, unlike other sales people I encountered in my shopping. Got exactly what I wanted with no hassles, no buying a vehicle a nice, low-pressure purchase, unlike other sales people I encountered in my shopping. Got exactly what I wanted with no hassles, no hard-balling and a friendly, helpful team. Would definitely recommend & return. More
by xx
October 16, 2021
The Entire Team is Professional, Amazing, Trustworthy, & Courteous. You All Rock!!!!! Thank You, Chris & Ella Courteous. You All Rock!!!!! Thank You, Chris & Ella More
by Mr. Wright
October 11, 2021
Matthew Peters was very professional and addressed all of our concerns. He made the purchase process very smooth. Overall, it was a pleasant experience to work with Royal Oak Ford dealership. our concerns. He made the purchase process very smooth. Overall, it was a pleasant experience to work with Royal Oak Ford dealership. More
by MMANOJ99
Employees Worked With
Matthew Peters
September 29, 2021
Great service and great people at Royal Oak Ford!!! Jordan my saleman kept me up to date on arrival and everything. Overall excellent job. Jordan my saleman kept me up to date on arrival and everything. Overall excellent job. More
by Daryl
September 28, 2021
This Ford dealer is great.. they really care about their customers! They take the time to understand your specific situation.. both my individual sales guy, Donald and the manager are great. customers! They take the time to understand your specific situation.. both my individual sales guy, Donald and the manager are great. More
by Veronica.Marie.roberts
September 28, 2021
Always a fantastic experience with Franco & this dealership. I would recommend them highly & won’t go anywhere else dealership. I would recommend them highly & won’t go anywhere else More
by Suz
September 26, 2021
The Salesman Donald was great. Very professional and knowledgeable about our vehicle. I highly recommend Royal Oak Ford and Mr. FLEMING knowledgeable about our vehicle. I highly recommend Royal Oak Ford and Mr. FLEMING More
by Mz.lauraj
Employees Worked With
August 31, 2021
Donald was a pleasure to work with. He made sure I left the lot with a car in my budget and suitable for my needs the lot with a car in my budget and suitable for my needs More
by olivia.a.hutchinson
August 04, 2021
Quick response on calls and questions. A pleasure to do business with. Heather and Steve really know and understand the business. I will be back for more vehicles! business with. Heather and Steve really know and understand the business. I will be back for more vehicles! More
by Ross23
