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Royal Oak Ford

Royal Oak, MI

4.8
1,143 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,143 reviews

April 01, 2024

Heather is very professional. She know what she is doing and makes it easy on the customer. I love my new Maverick More

by Joe McNamara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Simon
Apr 04, 2024 -

Royal Oak Ford responded

Hello Joe, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Royal Oak Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 29, 2024

I had to turn in my lease on a Ford Edge. I was worried I couldn't find a new vehicle for around the same payment. I was getting quotes for almost twice my current payment! I reached out t More

by cbri1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Gawronski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Royal Oak Ford responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 15, 2024

Steve Elich was amazing and extremely helpful. I have been to many dealers and he was by far the best sales man I have encountered. More

by Cola0385
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Elich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Royal Oak Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

February 23, 2024

They went above and beyonce to get me financed and into the Bronco that I wanted. All within less than 12 hours from walking in to driving off the lot in a new vehicle. More

by Joshubroec411
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Verbouw
Mar 14, 2024 -

Royal Oak Ford responded

Joshubroec411, our Staff works hard to go the extra-mile for our valued guests! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

February 12, 2024

Professional, plenty of vehicle stock, vehicle was ready for pickup, clean showroom,all the sales staff was very friendly More

by brian.tweedle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Royal Oak Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

February 01, 2024

Purchased a preowned car from Donald at Royal Oak Ford. He was flexible with the trade in value and secured the best financing for my purchase. It was a good experience. The dealership was expedient and st More

by LVALICE48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Royal Oak Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

December 28, 2023

Helping us to best deal they are friendly. They are helpful and they give me all the option and they try to give me a lot of deal all the time they respond. Super fast sober flexible More

by Maher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Royal Oak Ford responded

Reviews like yours provide encouraging feedback. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 15, 2023

Purchased a vehicle from Royal Oak Ford (Steve Elich) and had a wonderful experience. No pushy salesman to deal with or hidden fees or agendas to filter thru. Steve was pleasant, honest, and easy to deal w More

by Dale P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Elich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Royal Oak Ford responded

We are happy we could make your experience a positive one! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

December 14, 2023

I always have a great experience at Royal oak Ford. Great work staff. Clean environment. I will always lease for ROF. More

by mckfam1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Brostenianc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Simon, Mike Schneider
Dec 16, 2023 -

Royal Oak Ford responded

Hi, your wonderful feedback and rating mean a lot to us. Safe travels!

December 12, 2023

Just LOVE my New Old Ford Edge that I purchase at Royal Oak Ford Dealer, in Michigan. Salesperson, Donald was very polite and professional. He understood and helped me finance this vehicle within a few d More

by KMITTEFF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2023 -

Royal Oak Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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