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Royal Oak Ford

Royal Oak, MI

4.6
1,066 Reviews

27550 Woodward Ave

Royal Oak, MI

48067

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1,066 Reviews of Royal Oak Ford

November 09, 2023

The best service I have ever had . Always polite great service. I wouldn't go anywhere else. More

by debbieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dotson
Nov 11, 2023 -

Royal Oak Ford responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 26, 2023

I had a great dealership experience with Brendan. He found the right vehicle for me along with lots of available incentives, and made the process so simple and easy. I really appreciated the vehicle More

by alissab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Mathis
Oct 28, 2023 -

Royal Oak Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Royal Oak Ford. Please let us know if there is ever anything else we can do for you! Safe travels!

October 25, 2023

Mike brought my vehicle right in when I arrived & made sure that my truck was done as it should have been. He offered me discounted cost since I needed to bring my truck back to complete service. Mike was More

by chill.15655
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKenzie
Oct 28, 2023 -

Royal Oak Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Royal Oak Ford. Please let us know if there is ever anything else we can do for you! Safe travels!

October 24, 2023

Was a pleasure dealing with Donald and ROF. They were very accommodating with making sure I was happy with the purchase More

by CEAVES
Recommend Dealer
Yes
Employees Worked With
Donald Fleming
Oct 29, 2023 -

Royal Oak Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

October 20, 2023

Only thing I ask you to change is the long wait for service appointments otherwise all good More

by smm31110
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brostenianc, Jim Dotson
Oct 22, 2023 -

Royal Oak Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again! Take care!

October 16, 2023

I met with Jordan Robinson, my sales rep, several times to discuss the details and features I wanted in a new Mach-E Premium. Jordan was very knowledgeable about the Mach-E (EVs). Originally, I ordered a More

by Swimmerken1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Robinson
Oct 25, 2023 -

Royal Oak Ford responded

We are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

October 10, 2023

I’ve had little contact with Royal Oak Ford since I’ve had little need. My Escape has been a good comfortable car. So far just one tire issue, an oil change and a recall handled. Each of these experiences More

by Jsfallon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb, Steve Simon, George Brostenianc, Anthony Simon
Oct 12, 2023 -

Royal Oak Ford responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Royal Oak Ford, we value our customers and look forward to seeing you on your next visit. Take care!

October 06, 2023

Heather Miller is an excellent member of your team. She has been extremely helpful for all of the Ford cars we have leased or bought More

by manuelb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
Oct 08, 2023 -

Royal Oak Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 18, 2023

Purchasing the car was confusing at one point we were being shown a car, and another customer came over to let us know if she had just purchased that car. We did end up purchasing a car. When we arrived More

by Smarfan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nate Wells
September 14, 2023

The. Deal was fiery helpful finding the car that was right for me ,worked the price that fit my budget More

by Tzrebski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Simon, Mike Schneider
Sep 17, 2023 -

Royal Oak Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!