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Royal Oak Ford

Royal Oak, MI

4.6
1,066 Reviews

27550 Woodward Ave

Royal Oak, MI

48067

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1,066 Reviews of Royal Oak Ford

September 11, 2023

My salesman, Steve Eby, who I have gotten a few cars from at Royal Oak Ford, has done it again. He got me another great deal, this time a dealer special. I now have a new 2-year lease on a new car and my new More

by davidcovault
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evo, Steven Eby
Sep 14, 2023 -

Royal Oak Ford responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 05, 2023

Awesome experience. We were able to see vehicles that hadn’t even been inspected yet. Donald was so patient as this momma debated and re-drove vehicles to make a decisio More

by Sburkh724
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Donald Fleming
Sep 08, 2023 -

Royal Oak Ford responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 30, 2023

I bought a vehicle and 5 days later. I have to do work on it.🤬 More

by mmaine_simmons
Purchase Time
Recommend Dealer
No
Employees Worked With
Donald Fleming
Sep 07, 2023 -

Royal Oak Ford responded

Hi, thank you for taking the time to leave us your feedback. Please give us a call at (248) 548-4100 if you’d like to discuss this matter further. We look forward to hearing from you. Take care.

August 28, 2023

Jack was amazing and helped me throughout the whole sale process. Happy with my vehicle More

by Johndmonte123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Monte
Sep 07, 2023 -

Royal Oak Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If there is anything else we can do to assist you, please let us know! Take care!

August 24, 2023

My salesperson, Heather Miller, was excellent. She and everyone else at the dealership made purchasing my new vehicle simple and stress-free. More

by mconeall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Simon, HEATHER Miller
Sep 07, 2023 -

Royal Oak Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

July 28, 2023

This was my 10th car purchase in my lifetime. . Nate did a great job and I would work with him again. Very positive experience! More

by Beth S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Simon, Nate Wells
Sep 26, 2023 -

Royal Oak Ford responded

Beth S, thank you for leaving such a great review and high star rating. Beth S, your comments keep us motivated and working hard for all our guests! Safe travels!

July 17, 2023

Nate at Royal Oak Ford was extremely professional and easy to work with. He was upfront, professional, and handled our entire visit smoothly. I would absolutely visit Royal Oak Ford again and recommend t More

by Smh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Wells
Sep 07, 2023 -

Royal Oak Ford responded

Hi, thanks for your praise and kind comments about our team. We appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

July 17, 2023

Great customer service,they really care about the car buyer, always there for you throughout More

by Nyotis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Britton
Sep 07, 2023 -

Royal Oak Ford responded

Hi, thank you so much for your positive comments about Royal Oak Ford! Please let us know if there is ever anything else we can do for you! Safe travels!

July 05, 2023

I bought a pre-owned 2020 Escape. Steve was an exceptional sales rep who walked me through the process with ease, especially when things with the insurance company got dicey. Unfortun More

by Stevetgrain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Elich
Sep 26, 2023 -

Royal Oak Ford responded

Stevetgrain, thanks for the great star-rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Safe travels!

July 04, 2023

Finance portion of sale was very slow and annoying for an unknown reason . Need to streamline this part of deal More

by Lafsjoy
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Donald Fleming
Sep 26, 2023 -

Royal Oak Ford responded

We take our customers’ comments seriously. Customer feedback helps us to know where we need to improve. Thank you again for this honest feedback.

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