Royal South Toyota Scion

i bought a new scion xb november 6, 2012. matt moore was the salesman and we found him to be very helpful, honest and eager to work with us while not being at all "pushy." he did not engage in "fast talk" o the salesman and we found him to be very helpful, honest and eager to work with us while not being at all "pushy." he did not engage in "fast talk" or "double talk" the way some car salesmen do. instead matt was knowledgeable and helped us properly assess the value of my old car. because of my sense of matt's integrity i will be sending him referrals and hopefully he will still be at this dealership when i get ready to buy another great scion. matt warren in service was likewise helpful with a small matter that i called him about. he advised me to come right in that morning and fixed the issue in less than five minutes. gilbert marsh grmarsh@hotmail.com 4055 bennington blvd bloomington, indiana 47401 More

I got my car serviced for it's 5,000 mile check up and I loved the complimentary wi-fi so I could get my work done while I waited. loved the complimentary wi-fi so I could get my work done while I waited. More

My wife and I went to Royal South to look at Toyota’s. We had been considering buying a new car for several months and had been looking at several different dealers. We had no intention of making a purchase had been considering buying a new car for several months and had been looking at several different dealers. We had no intention of making a purchase that day. Jeremy met us on the lot and showed us several different models that they had. We saw the Venza and decided to look at it. Jeremy took us for a test drive answering all of our many questions and helped us compare this car to other models on the lot. Jeremy gave a very good deal; one that I knew would not be beaten by any other dealer. So we ended up buying the Venza, which we love, and was given a very fair price and financing by the staff at Royal South. Jeremy made the car buying very pleasant, not what I was use to in the past. I would recommend Jeremy and Royal South to anybody looking for a car. More

We brought our 2008 Prius for an oil change. We had checked by phone on the price of an "all snythetic" oil change. We were told you could do this and the cost would be $40. When I arrived, I was tol checked by phone on the price of an "all snythetic" oil change. We were told you could do this and the cost would be $40. When I arrived, I was told that the correct weight of synthetic oil for this car would cost about $55. After some discussion we agreed on the cost and which oil to use. It was then suggested the car needed the 30,000 mile, $159 service. I declined. After looking at the tires, I was told the front passenger tire needed to be replaced. After looking at the underside of the car, the mechanic informed me that there had been damage to the oil pan, suggesting that this should be repaired. I declined to find out the cost of this. We had a detailed inspection of the car at a Toyota dealer at the time we bought it through an individual. They had found the car in excellent condition. I understand that you need to inform customers about upkeep of the car, but this seemed to be excessive. I came in for a simple oil change and felt much pressure to spend more money. More

I traveled from Indianapolis to Bloomington to see a Toyota 4 Runner that I had found online. It was well worth the trip. I was very comfortable with Jeremy Sassatelli and didn't feel pressured to make Toyota 4 Runner that I had found online. It was well worth the trip. I was very comfortable with Jeremy Sassatelli and didn't feel pressured to make the big purchase. The gentlemen (Kent?) who helped me with the financing was great explaining the way everything was going to work and what my next steps were. I would definitely purchase from them again and my mother is looking for a Lexus and would be willing to make the trip back to Bloomington to work with the Royal Toyota/Scion salespeople again. More

My husband and I were just going out for breakfast and after we ate we decided to look around at vehicles. We went to one dealership and had the most rude salesman I have even come across (Kia). Then we w after we ate we decided to look around at vehicles. We went to one dealership and had the most rude salesman I have even come across (Kia). Then we went to Royal South Toyota and it was completely different. I appreciate the knowledge and the respect our salesman Jeff gave us. When we finally decided to purchase a new Highlander,he was very patient and worked with us with price and gave us a good price on our trade in. I highly recomend this dealership and I highly recommend Jeff for sales. More

I had a "CHECK ENGINE" light go on, took it in and they replaced a defective part and gave a slight discount. No problems, thanks and they replaced a defective part and gave a slight discount. No problems, thanks More

Matt was great. He was knowlegible, professional, friendly and polite. He was very considerate of my time and generous with his. Everyone I spoke to at Royal was pleasant and professional. I would friendly and polite. He was very considerate of my time and generous with his. Everyone I spoke to at Royal was pleasant and professional. I would recommend Matt to a friend without hesitation. More

The car that we purchased from Royal on the South Side had some problems that needed to be addressed and the Service Department - Seth, in particular - went above and beyond to make sure we were taken car had some problems that needed to be addressed and the Service Department - Seth, in particular - went above and beyond to make sure we were taken care of. They did a great job and we were very pleased with our experience. More

Very good customer service. Been buying cars for 50 years and this dealer reminds me of the "good old days" dealer/customer relationship. They priced the vehicle fairly, made sure it was inspected and any co and this dealer reminds me of the "good old days" dealer/customer relationship. They priced the vehicle fairly, made sure it was inspected and any corrected any problems before offering it for sale. I drove 175 miles to see this vehicle and would do it again. More