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Rudolph Honda

El Paso, TX

4.8
1,308 Reviews

5655 S Desert Blvd

El Paso, TX

79932

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Showing 1,308 reviews

January 13, 2024

Great experience and easy Very helpful staff Chris and Gabriel were excellent sales guys Awesome More

by GIGIOKID
Recommend Dealer
Yes
Employees Worked With
Heather Hinojos, Heather Hinojos
Jan 14, 2024 -

Rudolph Honda responded

Thanks for your feedback on your recent visit to Rudolph Honda. It's great to hear that Chris, Gabriel, and our team were able to assist you and that you had such a positive experience. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

January 13, 2024

Great job, great service and great people Great experience, the deal was great and very satisfied More

by humbertoortega157
Recommend Dealer
Yes
Employees Worked With
Angel Corral, Angel Corral
Jan 14, 2024 -

Rudolph Honda responded

Thank you so much for your kind words for Angel, and for taking the time to leave us this wonderful feedback! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

January 13, 2024

Had the best experience. Always helpful in letting me know if there are concerns with my vehicle. More

by giffordangela573
Recommend Dealer
Yes
Jan 14, 2024 -

Rudolph Honda responded

Angela, Thank you for choosing Rudolph Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 13, 2024

We had a positive experience when we purchased the car. The service department has been great the 2 times I've taken the car in. About 2 weeks after we purchased the vehicle, we had a severe hail storm and More

by SANDYESTRADA418
Recommend Dealer
Yes
Employees Worked With
Taylor Lambing
Jan 14, 2024 -

Rudolph Honda responded

Sandy, Thank you so much for your kind words for Taylor, and for taking the time to leave us this wonderful feedback! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 13, 2024

The woman who works in finance was great. Angel was great. Very efficient made. Made car buying a breeze. More

by bellamarieg0716
Recommend Dealer
Yes
Employees Worked With
Angel
Jan 14, 2024 -

Rudolph Honda responded

Bella, Thank you for your business and this review. We're happy to hear Angel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 13, 2024

Dealership is fine, just as any other. Natali and Matthew give out better and friendlier service than the new girl Edith. Last time I needed to replace the splash guard they helped me bett More

by josueadame81
Recommend Dealer
No
Employees Worked With
Edith Perez, Edith Perez
Jan 17, 2024 -

Rudolph Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 12, 2024

Very helpful and knowledgeable Would not hesitate going back as they have always being very helpful and nice More

by kix25guerra
Recommend Dealer
Yes
Jan 14, 2024 -

Rudolph Honda responded

Kix, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rudolph Honda, we look forward to having you as a valued customer for many years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 12, 2024

I felt confident my car was being well taken care of. Professional, clean, knowledgeable comfortable More

by Laila1974
Recommend Dealer
Yes
Employees Worked With
Edith Perez, Edith Perez
Jan 14, 2024 -

Rudolph Honda responded

Laila, Thank you for taking the time to share your thoughts on working with Edith and our team. We're glad to hear we delivered such a great experience! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 09, 2024

Rick was very helpful dealing with an issue with the headlamps. I also got a thorough explanation from Solomon of the diagnostics performed and the system reset to fix the problem. Thanks to both. More

by acuevas64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, at the main service desk
Jan 09, 2024 -

Rudolph Honda responded

We are very happy to hear Rick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 08, 2024

Express service window works great. No need for an appointment. Polite staff, clear explanations of work needed now and in the future. Full marks. More

by acuevas64
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Claudia Aguilar
Jan 08, 2024 -

Rudolph Honda responded

We are very happy to hear our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

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