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Rudolph Volkswagen of El Paso

El Paso, TX

4.4
314 Reviews

5505 S Desert Blvd

El Paso, TX

79932

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Showing 314 reviews

May 01, 2025

I had a very good experience buying a new car , the sales person was very helpful and kindly More

by LAURAISELA_MARQUEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Humberto Ceballos
May 01, 2025 -

Rudolph Volkswagen of El Paso responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Rudolph Volkswagen of El Paso! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

May 01, 2025

It was a great experience buying a new car with Rudolph Volkswagen of El Paso , the best dealer I’ve ever been More

by LAURAISELA_MARQUEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Humberto Ceballos
May 01, 2025 -

Rudolph Volkswagen of El Paso responded

Thank you so much for choosing Rudolph Volkswagen of El Paso! Please let us know if we can be of any more assistance. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

May 01, 2025

It's a great and the best dealership in El Paso , TX The employees are always in the best position to help the customer More

by LAURAISELA_MARQUEZ
Recommend Dealer
Yes
Employees Worked With
Carlos Tinajero, Carlos Tinajero
May 01, 2025 -

Rudolph Volkswagen of El Paso responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rudolph Volkswagen of El Paso, we look forward to having you as a valued customer for many years to come! Carlyle Meeks Service Director Carlylem@rudolphcars.com

April 26, 2025

I have been very satisfied with the quality of service given at dealership and in particular by the agent, Luis, during my recent visit. More

by Zikist
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ozaeta, Service 5 star rating
Apr 27, 2025 -

Rudolph Volkswagen of El Paso responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rudolph Volkswagen of El Paso to be a positive one. Please don't hesitate to reach out if you need anything else. Carlyle Meeks Service Director Carlylem@rudolphcars.com

April 25, 2025

Good customer support, seller was amazing helping us choose the car that we were looking for. More

by loclaudio9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Humberto Ceballos , Victor Guerrero, Juan Navarro, Armando Raynal
Apr 25, 2025 -

Rudolph Volkswagen of El Paso responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carlyle Meeks Service Director Carlylem@rudolphcars.com

April 24, 2025

Everything went very well and quite quickly. Very friendly. I hope when I come back to have the vehicle serviced it will be the same with the service department. More

by tlcarrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Armando Raynal
Apr 24, 2025 -

Rudolph Volkswagen of El Paso responded

Thank you so much for choosing Rudolph Volkswagen of El Paso! Please let us know if we can be of any more assistance. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

April 21, 2025

I have purchased a 2006 Chevy Aveo at Rudolph Chevrolet and the salesman worked out a good deal and was very attentive. Then I bought a 2011 Mazda 2 at Rudolph Mazda and the salesman was great. And now I j More

by rutatara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Rocha, Melanie Gabaldon, Victor Guerrero
Apr 21, 2025 -

Rudolph Volkswagen of El Paso responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rudolph Volkswagen of El Paso. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

April 20, 2025

This dealership had a good selection of new Tiguan vehicles. The inside of the dealership was spotless. My product advisor did a wonderful job explaining everything in detail and I would highly recomm More

by gary_canavan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Verdin, Melanie Gabaldon, Humberto Ceballos
Apr 20, 2025 -

Rudolph Volkswagen of El Paso responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

April 20, 2025

Friendly staff and quick service. They are helpful in answering my questions or concerns in person or phone More

by LHB101110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Amber Ryland, Jorge Deanda
Apr 20, 2025 -

Rudolph Volkswagen of El Paso responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carlyle Meeks Service Director Carlylem@rudolphcars.com

April 18, 2025

The performed the wrong service on my car, I did get a refund and the correct service after all, but still, shouldn't they know my car had the wrong service done a few months before, seems like they don't More

by gla1101
Recommend Dealer
No
Employees Worked With
Can't remember
Apr 18, 2025 -

Rudolph Volkswagen of El Paso responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Carlyle Meeks Service Director Carlylem@rudolphcars.com

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