Rudolph Volkswagen of El Paso

I had a not so favorable experience the first day I went . The only reason I returned it is because the sales person Jose Ayala went above and beyond to make sure I had a very favorable and good experience. . The only reason I returned it is because the sales person Jose Ayala went above and beyond to make sure I had a very favorable and good experience. the only other issue I have Is it it hasn’t been even a week with my new car, and I had to take it to service because there was something wrong with the door. Now they’re telling me that they might keep my car For several days. It is a huge inconvenience that after getting a new car now, I have to be without it and it’s a bit disappointing The slow turnaround in order to fix the door of a brand new car More

Excellent customer service, detailed explanation and dedication to needs of customer. He spend patiently enough time for us to be comfortable. dedication to needs of customer. He spend patiently enough time for us to be comfortable. More

You have a wonderful customer service. The only thing is the wait time it takes The only thing is the wait time it takes More

Great service, friendly and knowledgeable staff . Always wiling to go above and beyond. Always a great visit Always wiling to go above and beyond. Always a great visit More

The service techs seem good. However, getting a hold of Carlos or getting him to return your call is extremely difficult. However, getting a hold of Carlos or getting him to return your call is extremely difficult. More

Very attentive personnel. They completed the service on time. I feel secure driving my car. They completed the service on time. I feel secure driving my car. More

Good service all round. Dealership was very nice and welcoming. Vendors all had very good service. Dealership was very nice and welcoming. Vendors all had very good service. More

The work was completed quickly and we were informed about some concerns that needed to be addressed at a later date. some concerns that needed to be addressed at a later date. More

Great customer service. Always great communication and always willing to help. Keep it up team! Always great communication and always willing to help. Keep it up team! More

Very professional and courteous. Does explain well. Good customerservice. Does call when completed and does extra if vehicle has recall. Does explain well. Good customerservice. Does call when completed and does extra if vehicle has recall. More