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Rudolph Volkswagen of El Paso
El Paso, TX
146 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 146 reviews
February 22, 2023
Customer service was great. My salesperson Victor Guerrero was great at explaining everything on the vehicle and was very helpful. I never felt rushed, they really help you find My salesperson Victor Guerrero was great at explaining everything on the vehicle and was very helpful. I never felt rushed, they really help you find what you are looking for. All around this is definitely the place to shop. More
by Laura Sosa
Employees Worked With
Victor Rocha, Melanie Gabaldon, Nicole Gabaldon, Victor Guerrero
Helpful January 12, 2023
Took my car in for recalls and transmission chexk. Great service. Prompt recommendations. Got oil change while it was there .. fast ,easy , very professional .. 2 thumbs up... thank you! Great service. Prompt recommendations. Got oil change while it was there .. fast ,easy , very professional .. 2 thumbs up... thank you! More
by Cobrasvt915
Employees Worked With
Desiree
April 07, 2022
I inquired about purchasing a new vehicle from Rudolph Volkswagen. Rudolph sales person who was point of contact NEVER got back to me after telling me that her managers were in a meeting so she could NOT Volkswagen. Rudolph sales person who was point of contact NEVER got back to me after telling me that her managers were in a meeting so she could NOT answer my question. More
by dan the man
Employees Worked With
N/a
February 15, 2022
I went to buy my VW PASSAT on February 9, 2022, from Ricardo Knox, my adviser to Melanie in finance , Rachelle, Matthew, and all at Rudolph Volkswagen of El Paso, made me feel at home and provided me wi Ricardo Knox, my adviser to Melanie in finance , Rachelle, Matthew, and all at Rudolph Volkswagen of El Paso, made me feel at home and provided me with the most professional and amazing experience 😀 😄 😊 ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ 💐 🥳 🎊 👏 💐. I definitely will go back for all my car needs and will recommend your place to my family and friends ❤️ ❤️ ❤️ More
by Doina
Employees Worked With
Ricardo Knox and Melanie
November 16, 2018
Bait and Switch in the Service Department Be careful with taking your vehicle to Rudolph Volkswagen for servicing. They bait and switch customers. I called and it was supposed to be minimum se Be careful with taking your vehicle to Rudolph Volkswagen for servicing. They bait and switch customers. I called and it was supposed to be minimum service visit, but it turned out that the service rose to minimal to $450 due to some other things they neglected to advise when I scheduled my appointment. Also, I called for an appointment at 7:30 am, but upon arrival, nothing was setup. So, of course, we have to repeat the process all over again. Terrible. More
by agarcia36
Employees Worked With
Service Department
August 08, 2016
The only VW dealership I trust in El Paso! Recently bought a 2016 VW at Rudolph Volkswagen and the customer service was, for lack of a better word, perfect! Staff was extremely helpful and kno Recently bought a 2016 VW at Rudolph Volkswagen and the customer service was, for lack of a better word, perfect! Staff was extremely helpful and knowledgeable. Brian Lane was exceedingly good and helpful! You must check out this dealership! You certainly won't be disappointed! More
by Mslopez3
Employees Worked With
Brian Lane
