Rudy Luther Toyota

I found the vehicle I was looking for online and I contacted the dealership via Car Soup. I found working with Kelly to be seamless and the value they game me on my trade-in was better than what I co contacted the dealership via Car Soup. I found working with Kelly to be seamless and the value they game me on my trade-in was better than what I could find in southern MN where I live. I would seek them out the next time I begin my car buying experience. More

Kelly was extremely helpful, and I would defiantly go back to her again. I have bought many cars in my time, and she is the best dealer I have yet to come by. She is the only reason for my business at yo back to her again. I have bought many cars in my time, and she is the best dealer I have yet to come by. She is the only reason for my business at your location, and if it wasn't for her I would have never bought a car. Thank you Kelly!! You are a great dealer to have worked with and you have many great qualities that makes you the best at your job! More

Purchased new auto 2012 and immediately had service issue that was repaired, and in the process of repairing this something else was damaged. This collateral damage was misdiagnosed and took 2-3 return trip that was repaired, and in the process of repairing this something else was damaged. This collateral damage was misdiagnosed and took 2-3 return trips to correct, and something else was damaged during this repair of the damage caused during repair. Now nearly 2yrs into owning the vehicle the repair of the issue that was caused while repairing an issue that was caused while repairing the original issue is still not fixed. All this after being told by Luther service that I am "all set" after each return trip. Really poor customer service and makes me never want to buy a Toyota, even though I like the car. I guess my advice is just don't buy from Luther so you don't have to deal with Luther service. More

As a general rule, I don't like to buy cars, I don't like the process of looking at cars, and I really don't even like to think about buying cars. My recent visit to Rudy Luther Toyota changed my don't like the process of looking at cars, and I really don't even like to think about buying cars. My recent visit to Rudy Luther Toyota changed my mind entirely. My sales consultant, Peter Perry, dealt with me in a 'no nonsense' sort of way, answering all of my questions and helping me to determine what I needed versus what I wanted. When we located the car that was right for me and for my family, Peter made the rest of the process as easy as possible. He handed me over to Tony Banse who finished up all of my financial paperwork. I never felt pressured in any way at any step of the process. I cannot praise Peter and Tony enough for their positive attitudes and their knowledge of their jobs. When my family is in the market for another call, we will not hesitate to contact Peter and Tony. More

I found a vehicle I was interested online, and submitted a request to be contacted. My request was sent after business hours. Before 9 AM the next morning, I had received an email from Justin Miles, intro a request to be contacted. My request was sent after business hours. Before 9 AM the next morning, I had received an email from Justin Miles, introducing himself as my salesperson, and requesting information on when was best for me to come and drive the vehicle. When we arrived later that morning, he had pulled the car up front, ready to go. Justin offered my wife and I lots of information abou the SUV we were driving. He was very aware of all of the options and features this particular Pathfinder had. Once we had decided to purchase the car, Justin offered exceptional customer service, explaining the details of each step, and finishing up with a quick explanation of the service department at Luther...IE the hours of operation, the curtosey shuttles offered etc. We then moved on to the business office, and met John Yangwel. I can say that in my 25 years of automobile purchasing, I have not met a more knowledgable, more honest, more efficient finance man at any dealership, anywhere. John is awesome.His ability to quickly and clearly explain each document is impressive. He described all available service warrenties for our new vehicle, answering our questions in detail. We chose the warrenty he suggested, and could not be happier. The entire experience at Rudy Luther was impressive. The showroom is beutiful, the customer lounge is top notch! The ammenities offered at this dealership are better than any other dealership I have dealt with. I highly recommend Justin and John, and will not hesitiate to return to them when I next purchase a vehicle. More

We were at Rudy Luther on Labor Day, a very busy day. After we checked in Jodie came out to greet us. She took us out to see the vehicle, gave us the keys, took it for a test drive. Everyone at Rudy L After we checked in Jodie came out to greet us. She took us out to see the vehicle, gave us the keys, took it for a test drive. Everyone at Rudy Luther was very busy so we knew it would take awhile for paper work. Jodie offered to get us lunch, later we had ice cream. Jodie made us feel very comfortable. We got the vehicle. Thanks for a job well done Jodie. More

Bought a 2005 Mercury Grand Marquis LS Ultimate last Monday,on the condition ("we owe you") the steering (too stiff), be fixed. Jim Faust was my sales person - very nice & helpful as well as the other Monday,on the condition ("we owe you") the steering (too stiff), be fixed. Jim Faust was my sales person - very nice & helpful as well as the other people I selected above. I took the car in this morning for that service. I hope it can be fixed to my satisfaction - as you promised in the transaction. I was given a very nice car to drive while the Mercury is in the shop. I really appreciate it. I hope & pray your maintenance personnel will be able to fix the car. It seems to be a really nice car. Thanks again, Sam Tillman, 952-210-7513 More

I was very happy with luther toyota. I will recommend a lot of people who are looking to buy a new or used car. They treated me very well. I would go back to this place in a heartbeat. Thank you for your lot of people who are looking to buy a new or used car. They treated me very well. I would go back to this place in a heartbeat. Thank you for your good service. More

Great service by the sale member Dan Thai, we bought our first Toyota from him 3 years ago. We came back to him knowing we will get top notch service, and we know he will find the right car that fits our ne first Toyota from him 3 years ago. We came back to him knowing we will get top notch service, and we know he will find the right car that fits our need. We actually had to trade in a car, and the entire process was very smooth and easy. We are extremely happy with his service and our financial specialist John Yangwel was extremely helpful as well. John covered all the detail questions which make it easier for us to decide which option/package to choose from. thanks Rudy Luther! Jack More

Rudy Luther Toyota makes the scheduling process seemingly effortless. Doug and the service team had my truck services and washed all in the time promised, and the courtesy to call me when completed was simp effortless. Doug and the service team had my truck services and washed all in the time promised, and the courtesy to call me when completed was simply outstanding. I've been a happy customer for many years - and the team at Rudy Luther Toyota really puts that adage about not taking your car to a dealer for service to rest. Thank you Doug and the service team for another outstanding job! More