Rudy Luther Toyota

Efficient, thorough. Matt discovered tire wear that I found puzzling, he reviewed records to ascertain whether my perception of recency was accurate (it was). Matt will work with me next time to address found puzzling, he reviewed records to ascertain whether my perception of recency was accurate (it was). Matt will work with me next time to address the issue of unexplained early tire wear with the company (Goodyear). I appreciate the extra effort and the "soft" sell approach rather than a hard line attempt to ge me to do something I wasn't ready for. More

I came in for my regular Oil Change. First, I asked Matt Kutson if he could look at my Radio Volume button which needed adjustment. He did his best to fix the issue on his own rather than say 'No" or not tr Kutson if he could look at my Radio Volume button which needed adjustment. He did his best to fix the issue on his own rather than say 'No" or not try at all. Thanks Matt! To further impress me today, my Oil change took longer than promised, which is usually under the 1-hour time as stated. Linda Phang acted without hesitation to deliver for this situation and took me from satisfied to eccstatic. She demonstrates the characteristics of a quick-thinking, personable manager. I will be posting my eccstatic level of satisfaction on your Facebook page for god measure--one good turn deserves another! See you guys again soon, Eric Chellen More

I recently leased a new Toyota Corolla and was very happy with my experience with Lon Blumenberg. Lon returned my first phone call within minutes, quoted me a lease price and offered to come in on his day o with my experience with Lon Blumenberg. Lon returned my first phone call within minutes, quoted me a lease price and offered to come in on his day off to show me the car. He explained everything about the car to me and made the whole process most enjoyable. I brought my leased Honda to him and he was kind enough to return that vehicle to Hopkins Honda, saving me the time and energy of going back to the Honda dealership. He went above and beyond my expectations and I'm very happy with my new Corolla. More

I was very pleased with my buying experience at Rudy Luther Toyota and couldn't be happier. Before going into it, I assumed that trading in my old car and buying a new (used) car would involve a lot of Luther Toyota and couldn't be happier. Before going into it, I assumed that trading in my old car and buying a new (used) car would involve a lot of hassle and haggling to get what I wanted at a fair price. I was hesitant to buy from a large car dealer as I thought the service would be unfriendly/unhelpful and that they would just try to push us into making a purchase that we weren't comfortable with. To my surprise, and relief, the whole car buying experience was worry and hassle free. Everyone we dealt with was very professional and made us feel at-home and at-ease. While they informed us of our options (as far as warranties and additional options go) we did not feel like we were pushed to purchase anything we didn't want or need. I walked away with a really nice, quality car at a price we were very comfortable with. When it comes time for our next Toyota, we will be back! More

I walked in the dealership, I initially was just going there to check out the used car that they had sitting out in the lot. Talked to the sales guy and took the car for a test drive. Came back to the o there to check out the used car that they had sitting out in the lot. Talked to the sales guy and took the car for a test drive. Came back to the office and because of my military service he gave me a few discounts. The sales manager, the finance guy, and salesman are all very friendly, who offered us drinks and the dealer even have snacks laid out for their customers which is a plus. No pressure, no gimmicks, no secrets, everything you need is just laid out on the show floor. Highly recommend this dealership for those who are in service, very military friendly, and they have respect for what you do(unlike other dealer that I been to). More

Matt was just outstanding in his friendliness, thoroughness on what would be done for service, accurate in his time estimate... overall just another great experience in the Service dept. I have o thoroughness on what would be done for service, accurate in his time estimate... overall just another great experience in the Service dept. I have owned a lot of cars, but have never experience customer service at this level across the board. What a great experience... you all appear to care as much about my RAV4 as I do. Congratulations and thank you. David Morris More

Always a pleasure to come even if its for an oil change. Always a pleasure to come even if its for an oil change. Could Andy be any nicer and more helpful??? No, I doubt it. I'm a customer service manage Always a pleasure to come even if its for an oil change. Could Andy be any nicer and more helpful??? No, I doubt it. I'm a customer service manager and have been for a lot of years and I would hire him in a heartbeat! Thanks Andy! More

Hi. I leased a Scion xd last weekend and had a wonderful experience while I was there. Lon and Renee were very helpful and explained every part of the process along the way. I'm thrilled with my new car and experience while I was there. Lon and Renee were very helpful and explained every part of the process along the way. I'm thrilled with my new car and look forward to working with this dealership in the future. Mary Laymon More

Everyone was very friendly and aimed to please the customer. More

They were very prompt, even a little ahead of time when I arrived and got checked in. They were very friendly and informative. Said I would be ready to go in 45 minutes and it was only 30 minutes. Under prom arrived and got checked in. They were very friendly and informative. Said I would be ready to go in 45 minutes and it was only 30 minutes. Under promise and over deliver. No complaints and they even washed the car! More