Rudy Luther Toyota - Service Center
Golden Valley, MN
1,766 Reviews of Rudy Luther Toyota - Service Center
I have had Zach as a service manager for many of my visits. He is very polite and personable and makes sure all is accomplished with my car needs. Keep him around! visits. He is very polite and personable and makes sure all is accomplished with my car needs. Keep him around! More
Service Terry is friendly,puts you at ease, and was very helpful in getting my blue tooth and phone to work which was beyond what I came in for, a tire rotat Terry is friendly,puts you at ease, and was very helpful in getting my blue tooth and phone to work which was beyond what I came in for, a tire rotation and oil change. More
Ellie at the service desk was wonderful! She was energetic and explained everything very well. Kudos to John Kendall for putting together a great team. energetic and explained everything very well. Kudos to John Kendall for putting together a great team. More
Kevin was really helpful, got the job done, and was helpful with all my concerns. Thanks Kevin I will buy New real soon, because of the service Dept helpful with all my concerns. Thanks Kevin I will buy New real soon, because of the service Dept More
Fantastic assistance in the service dept. I want to thank/recognize Ellie Merwin. She took much time to answer many questions about features of my 2019 Camry. A model employee and a wonderfu I want to thank/recognize Ellie Merwin. She took much time to answer many questions about features of my 2019 Camry. A model employee and a wonderful asset to Rudy Luther! She even gave me her cell number and offered to help if I had future questions about the technology. More
Service was right as scheduled. He greeted me excellent and finished the work on time. The driver was right there at the beginning and at the end. Cashier service was also prompt. Car was washed and all re and finished the work on time. The driver was right there at the beginning and at the end. Cashier service was also prompt. Car was washed and all ready at the parking lot. Thank you!!! More
Great early morning service experience I brought my new RAV4 hybrid in for its first service appointment this morning. I was greeted strikingly cheerfully, given that the appointment was a I brought my new RAV4 hybrid in for its first service appointment this morning. I was greeted strikingly cheerfully, given that the appointment was at 7:15 AM. I was especially impressed by the service rep I worked with, Zach Lofgren. In addition to being cheerful, he was attentive and careful to ask me about any issues I was having with the car. When I told him I would wait for the service to be done, he directed me to the waiting area and told me my car "would be ready before 8:10". He was right, as the service was completed just after 8. Zach was a pleasure to work with and helped to get my day off to a great start. More
Great customer service !!!!!!! Zach Lofgren in service dept is such a WONDERFUL SERVICE REP with great feed back on my Camery's needs and making sure work was done on time. Zach Lofgren in service dept is such a WONDERFUL SERVICE REP with great feed back on my Camery's needs and making sure work was done on time. More
Efficient and thorough Was in for service on my 2019 Hybrid Highlander and there was a warranty issue with the rims on my vehicle. They took photos and handled the situation Was in for service on my 2019 Hybrid Highlander and there was a warranty issue with the rims on my vehicle. They took photos and handled the situation with no worries for me. Within 10 days I was notified that the warrantied parts had arrived and an appointment was scheduled. More
Quick, Accurate and Efficient! I was dumbfounded by Stacy's attention to detail! I have never experience this level of service from a dealer - ever! (30 new cars experience!) I was dumbfounded by Stacy's attention to detail! I have never experience this level of service from a dealer - ever! (30 new cars experience!) More