Rudy Luther Toyota - Service Center
Golden Valley, MN
1,766 Reviews of Rudy Luther Toyota - Service Center
Express oil change Zach was excellent, laying everything out clearly and keeping me in the loop throughout. Work was done within specified time mentioned at intake. Zach was excellent, laying everything out clearly and keeping me in the loop throughout. Work was done within specified time mentioned at intake. The old workhorse rides well! More
Great service They fixed a recall from Toyota. I got the letter from Toyota and called Luther Toyota and talked with very nice agent to schedule the appointment. They fixed a recall from Toyota. I got the letter from Toyota and called Luther Toyota and talked with very nice agent to schedule the appointment. Got good response and an appointment for after work at time that I wanted the next day. Came at the appointment time met with really nice people who explained everything to me. Stayed at Luther Toyota for the duration of work, very nice and comfortable place with plenty of free coffee and cookies, TV and magazines. Overall very pleasant experience. More
Every service center needs a Zach My visit this week was a simple, regular maintenance visit. Not much need for technical talk. That had me especially appreciate the efficiency and a My visit this week was a simple, regular maintenance visit. Not much need for technical talk. That had me especially appreciate the efficiency and attention provided by Zach, whose generous personality and good communication skills define customer relations as it should be. But over the past decade, I have come to expect as much at Rudy Luther. More
Excellent service Mark Pua was extremely pleasant, professional and thorough. He actually walked me back from the service suggested when I made the appointment, and cam Mark Pua was extremely pleasant, professional and thorough. He actually walked me back from the service suggested when I made the appointment, and came up with an alternate plan going forward. Now going on almost a decade of exclusively having my vehicle taken care of at this dealership, I continue to be impressed with the service department personnel and the quality of work. More
Service completed within estimate During the most recent 30,000 mile periodic service about a year ago,, the mechanic recommended changing the rear bushings on my 2002 Camry. I was a During the most recent 30,000 mile periodic service about a year ago,, the mechanic recommended changing the rear bushings on my 2002 Camry. I was advised that this repair was not "critical' but if not done, a major expense could result in the future. During a recent oil change, the mechanic did a test drive and again recommended the need for replacing the bushings to provide a smoother less noisy ride over bumpy roads. He provided an estimate of the cost. I then checked this estimate on the internet and found that it was very reasonable. I just returned from having the bushings replaced and the cost was essentially the same as the estimate. My experience during 17 years of using Luther to do all repairs and maintenance on my Camry has been excellent. Lurther mechanics only recommend repairs that are needed right away and/or eventually. Luther keeps accurate records so that duplicate maintenance repairs are avoided! I keep similar backup records to assure myself that expensive periodic maintenance repairs are not done unless justified by subsequent mileage. As a result, although my Camry has over 166,000 miles on it, I am always comfortable that it will start and operate reliably during very cold winter periods or while traveling on long trips of 1000 miles or more. More
Excellent service John Delander explained the issues clearly and in the detailed way I needed to give me peace of mind. He spoke slowly to accommodate my hearing diffic John Delander explained the issues clearly and in the detailed way I needed to give me peace of mind. He spoke slowly to accommodate my hearing difficulty. I appreciate the very good service he gave to me. More
Great Customer Service Ryan took the time to listen to all my concerns. I can tell that everyone at Rudy Luther Toyota cares about all their customers. It’s like they are Ryan took the time to listen to all my concerns. I can tell that everyone at Rudy Luther Toyota cares about all their customers. It’s like they are treating you like the car is there own. Ryan.s explanation of the service my car needed was very helpful. The quoted price was a lot lower than expected. I would definitely recommend Rudy Luther’s to all my friends More
Experience Our last two visits, Mark was our customer service representative and he was caring, up front and professional. He worked to help get our car fixed q Our last two visits, Mark was our customer service representative and he was caring, up front and professional. He worked to help get our car fixed quickly as we had some issues right before a time-sensitive road trip. More
A++ Toyota Service Always a great job from Rudy Luther, explanations and satisfaction. What more can you ask for. Toyota dealers usually are the best, Rudy Luther is Always a great job from Rudy Luther, explanations and satisfaction. What more can you ask for. Toyota dealers usually are the best, Rudy Luther is the best. More
Fast and Efficient Came in without an Appointment at 11:30 AM went to lunch came back and waited while a computer update was done and out by 1:40 Thank you, Tom Came in without an Appointment at 11:30 AM went to lunch came back and waited while a computer update was done and out by 1:40 Thank you, Tom More