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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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May 22, 2019

Express oil change Zach was excellent, laying everything out clearly and keeping me in the loop throughout. Work was done within specified time mentioned at intake. More

by mmlopez08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lofgren
May 23, 2019 -

Rudy Luther Toyota responded

Thanks so much for reviewing us! We appreciate your business.

May 17, 2019

Great service They fixed a recall from Toyota. I got the letter from Toyota and called Luther Toyota and talked with very nice agent to schedule the appointment. More

by Engineer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Vernon
May 17, 2019 -

Rudy Luther Toyota responded

Thank you so much for the positive feedback about our services-sounds like you got a chance to enjoy our complimentary amenities as well (those cookies are so delicious)! We hope to see you again for your next visit.

May 17, 2019

Every service center needs a Zach My visit this week was a simple, regular maintenance visit. Not much need for technical talk. That had me especially appreciate the efficiency and a More

by oldfool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Beyer, Zach Lofgren
May 20, 2019 -

Rudy Luther Toyota responded

Thank you very much for the kind words-I'll make sure to pass these along to Zach as well. We enjoy having you as our loyal customer and hope to continue to earn your business. Thanks again- take care!

May 11, 2019

Excellent service Mark Pua was extremely pleasant, professional and thorough. He actually walked me back from the service suggested when I made the appointment, and cam More

by m. olaf hinz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Rudy Luther Toyota responded

Thanks for sharing your excellent service experience with us! Mark is a great addition to our team. We hope you have a great day and look forward to seeing you again in the future. :)

April 28, 2019

Service completed within estimate During the most recent 30,000 mile periodic service about a year ago,, the mechanic recommended changing the rear bushings on my 2002 Camry. I was a More

by Richard the satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 29, 2019 -

Rudy Luther Toyota responded

Thank you Richard-we're glad to hear you had such a great visit to our dealership and greatly appreciate your continued loyalty to the Luther group. We hope to see you again next time!

April 27, 2019

Excellent service John Delander explained the issues clearly and in the detailed way I needed to give me peace of mind. He spoke slowly to accommodate my hearing diffic More

by Annette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Rudy Luther Toyota responded

Thank you, Annette for the great review. John Delander has been with our dealership for quite some time and we certainly appreciate the level of commitment he has to providing excellent service to every customer. It sounds like he did just that! We appreciate your business and look forward to seeing you again next time. :)

April 25, 2019

Great Customer Service Ryan took the time to listen to all my concerns. I can tell that everyone at Rudy Luther Toyota cares about all their customers. It’s like they are More

by Siennagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Vernon
Apr 25, 2019 -

Rudy Luther Toyota responded

This is so wonderful to hear-we definitely strive for great customer service each and every time and it sounds like we did just that. :) Thank you for taking the time to review and for coming to visit us!

April 22, 2019

Experience Our last two visits, Mark was our customer service representative and he was caring, up front and professional. He worked to help get our car fixed q More

by sdrspears
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Rudy Luther Toyota responded

Thank you! We look forward to seeing you again in the future.

April 19, 2019

A++ Toyota Service Always a great job from Rudy Luther, explanations and satisfaction. What more can you ask for. Toyota dealers usually are the best, Rudy Luther is More

by JRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lofgren
Apr 23, 2019 -

Rudy Luther Toyota responded

Thanks so much for the stellar review. We appreciate your business!

April 19, 2019

Fast and Efficient Came in without an Appointment at 11:30 AM went to lunch came back and waited while a computer update was done and out by 1:40 Thank you, Tom More

by Tom Sequoia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Rocek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manona Thao
Apr 23, 2019 -

Rudy Luther Toyota responded

It's our pleasure, Tom. I'm glad to hear we were able to get you in and out quickly and efficiently. Thank you for sharing your experience with us. Have a great day!

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