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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,769 Reviews

1,769 Reviews of Rudy Luther Toyota - Service Center

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July 16, 2023

accepted my appointment, even though i arrived late. thorough review of inspection provided in detailed. able to completion recommendations for whats was due next on vehicle for service that same day More

by mary_dowling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Rudy Luther Toyota responded

Thank you, Mary, for your 5-star review! It is our pleasure to serve you. We hope that you visit us for any vehicle needs you have in the future.

July 15, 2023

Their service is always good. In this case, they replaced my stole. Catalytic converter after 5 months of wait due to parts supply shortage. For some reasons, I didn’t full safety More

by babu K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Beyer
Jul 17, 2023 -

Rudy Luther Toyota responded

Thanks for stopping by! It is our pleasure to serve you. Let us know how we can help in the future.

July 14, 2023

I bought a brand new Tacoma, a 2023. It has maybe 4,000 miles on it. The AC went out 3 weeks ago and I have heard nothing from this dealership. It is hot and the middle of summer and More

by Brent L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Jul 14, 2023 -

Rudy Luther Toyota responded

Hi Brent, thank you so much for letting us know about your experiences thus far with trying to get your AC fixed and we sincerely apologize for the delays. We would like to look into this further. When you have a moment, please email us at info@rudyluthertoyota.com with your first and last name and best way to contact you. Our service managers would like to contact you as soon as possible. Thanks in advance!

Jul 15, 2023 -

Brent L responded

So I purchased this Tacoma not too long ago. And I remember like it was yesterday that the Finance Manager was pushing really hard an extended warranty for $2,500. I remember specifically I told him no many times, yet he kept pushing. Then he said "well if you AC were to go out, that alone would pay for this extended warranty." That statement I remember like it was yesterday, and the fact that he kept pushing the extended warranty even when I said no many many times makes me wonder..... Can you please refer me to a dealer who cares about its customers. Thanks in advance.

July 13, 2023

Great concierge service. Great communication throughout the day of the service. Made it Very easy More

by San
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
Jul 14, 2023 -

Rudy Luther Toyota responded

Thank you, San! We appreciate your kind words.

July 13, 2023

My reservation was completed on time and all work was finished properly. The service agent explained to me any concerns and I left a happy customer. More

by Herbmn61
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Somaiah
Jul 14, 2023 -

Rudy Luther Toyota responded

We're so happy to learn this - thank you so much for leaving us a review and we hope to see you for your next scheduled maintenance.

July 12, 2023

I love going to this dealership for service! Quiet and great place to work while waiting. 10/10 More

by noerx006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Laakkonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Rudy Luther Toyota responded

Thank you very much for your kind review. We appreciate the love and look forward to seeing you again next time!

July 10, 2023

Pleasant staff. Good workmanship. Comfortable waiting area. Good service. They have serviced my car for 17 years....haven't had a reason to change! More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Steahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Rudy Luther Toyota responded

Thank you so much, Connie! It's been an absolute pleasure over the past 17 years and we look forward to being there for you for the next 17+! See you next time. :)

July 06, 2023

Always great service friendly competent people working there, I am driving my third Toyota so obviously I think it’s a great company and a great car More

by m.lindbloom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Rudy Luther Toyota responded

Thank you for coming back to see us! Congratulations on your new purchase - we know you'll love it for many years to come. :)

July 02, 2023

Good and friendly service did what I expected. Very thorough friendly service representative Thank you More

by hjolson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
LeMarcus Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Rudy Luther Toyota responded

It's our pleasure! Thank you for coming to see us and congratulations on your purchase. :)

July 01, 2023

Polite, clear communication. Shuttle service really helped me get on with my day. A car wash is always appreciated. More

by Mary3452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Laakkonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Rudy Luther Toyota responded

Thanks Mary! Sounds like our service department was able to take great care of you and your vehicle. We hope you'll come see us again next time.

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