Rudy Luther Toyota - Service Center
Golden Valley, MN
1,766 Reviews of Rudy Luther Toyota - Service Center
I was greeted promptly and courteously. I was able to sit in a comfortable waiting area while my vehicle was serviced and enjoy free popcorn and cookies. The work was finished promptly and explained com sit in a comfortable waiting area while my vehicle was serviced and enjoy free popcorn and cookies. The work was finished promptly and explained completely. This dealership is great! More
Our Toyota Sienna is only a year old and had a loud rattling in the 3rd row seats. We brought it in for an oil change and they greased the latches which fixed the problem. Although they initially did rattling in the 3rd row seats. We brought it in for an oil change and they greased the latches which fixed the problem. Although they initially didn't seem sure about the source of the noise or their fix, the noise is gone and we are pleased. More
Went for Toyota factory recall visit.. First visit to new dealer location went in a with apprehensive mood... making an appointment was also a fast and good experience... Nice place ... fast and efficient s dealer location went in a with apprehensive mood... making an appointment was also a fast and good experience... Nice place ... fast and efficient service.. Worked with Kong Yang who was very helpful in looking at vehicle condition and recommending helpful solutions... Felt comfortable in the set up and good part was did not get the feeling of being cheated which is common visiting a vehicle service center... hopefully it stays the same... Thanks guys More
Duane and the technicians analyzed my air conditioner problem previously and ordered the required parts. Appointment was made after parts arrival was confirmed and the car was repaired as promised this problem previously and ordered the required parts. Appointment was made after parts arrival was confirmed and the car was repaired as promised this afternoon. Subsequent testing by me indicates that the air conditioner is operating like new. Duane orchestrated the analysis of the problem, ordering the required parts and completing the repair today. More
Always so friendly and professional. Very clean facility. Love that you wash the cars at service visits! We did tw oil change/15,000 device on our two cars yesterday. One had a recall part robe installed. Love that you wash the cars at service visits! We did tw oil change/15,000 device on our two cars yesterday. One had a recall part robe installed. That took a little longer than they expected. More
As a returning customer, I always receive great customer service, today I met with Kevin Rudi and he was very helpful. It is so nice to be able to trust who you bring your car to for service. Today I was p service, today I met with Kevin Rudi and he was very helpful. It is so nice to be able to trust who you bring your car to for service. Today I was pleased that Kevin was able to have my extra work done and I still got my car back in "record time". Thank you Kevin! Thanks also to the special "fill-in" cookie lady, very pleasant woman. More
Great and authentic customer service. Timely and friendly. Welcoming waiting area. Total experience from arrival to when I left was positive. I appreciate the dedication to a superb experience. Than friendly. Welcoming waiting area. Total experience from arrival to when I left was positive. I appreciate the dedication to a superb experience. Thank you. More
I worked with Matt - and the driver at 11:00am. Both were very pleasant. Matt, was particularly helpful, thorough, acted quickly, offered an additional $40 rebate on my tires and seemed to care about m were very pleasant. Matt, was particularly helpful, thorough, acted quickly, offered an additional $40 rebate on my tires and seemed to care about me as an individual vs. just another car coming in. The driver was selling Toyota just by his enthusiasm. He has a 200 Sienna with 330K miles and loves it!! This was outstanding service from beginning to pickup. More
Always impressed with the customer service and service done in a timely manner. Nice facility for waiting for car and nice touch vacuuming the car when service is finished. done in a timely manner. Nice facility for waiting for car and nice touch vacuuming the car when service is finished. More
I generally get all my work done here. I have always been treated fairly. I love the comfortable and clean waiting area. Everyone from service advisor, car runner and cashier are wonderful, helpful an been treated fairly. I love the comfortable and clean waiting area. Everyone from service advisor, car runner and cashier are wonderful, helpful and friendly. They provide great value and I know my van is taken care of properly. My vehicle is almost 10 years old so not only am I rating my last service of 5/23/13, but over 10 years of taking care of my Toyota. This dealership is awesome! More