Rudy Luther Toyota - Service Center
Golden Valley, MN
1,769 Reviews of Rudy Luther Toyota - Service Center
I had the 10,000 mile tune up and oil change with promised timing and excellent customer service. I would recommend Toyota and this dealership. I love my Pruis! promised timing and excellent customer service. I would recommend Toyota and this dealership. I love my Pruis! More
This is the first Toyota I have ever owned and I absolutely love it, probably because the service department is second to none. I bought my FJ Cruiser new here and have been in for various service a absolutely love it, probably because the service department is second to none. I bought my FJ Cruiser new here and have been in for various service appointments and every single time I have been very happy. Andy helped me today and was no exception, super friendly and courteous! My car is always done on time and it's freshly washed and vacuumed too. The waiting area is the best! A huge flat screen TV, lots of comfortable chairs, a business room, free beverages and snacks, even a dedicated kids area. What more can you ask for? I have owned just about every single kind of vehicle you can think of and Toyota has been my favorite by far. My husband has a new Mercedes SUV and can't get over the excellent service that I get, something he can only dream of! More
I was greeted promptly and courteously. I was able to sit in a comfortable waiting area while my vehicle was serviced and enjoy free popcorn and cookies. The work was finished promptly and explained com sit in a comfortable waiting area while my vehicle was serviced and enjoy free popcorn and cookies. The work was finished promptly and explained completely. This dealership is great! More
My first contact with RL Toyota was with salesperson, Nettie Jubie who I cannot say enough GOOD. She was professional in all aspects of the purchase of our new vehicle. As for the service department I ca Nettie Jubie who I cannot say enough GOOD. She was professional in all aspects of the purchase of our new vehicle. As for the service department I can only say, I've never had anything but a positive experience with the friendly, efficient staff. You drive in and they're immediately doing their job with a smile on their face' More
Our Toyota Sienna is only a year old and had a loud rattling in the 3rd row seats. We brought it in for an oil change and they greased the latches which fixed the problem. Although they initially did rattling in the 3rd row seats. We brought it in for an oil change and they greased the latches which fixed the problem. Although they initially didn't seem sure about the source of the noise or their fix, the noise is gone and we are pleased. More
Went for Toyota factory recall visit.. First visit to new dealer location went in a with apprehensive mood... making an appointment was also a fast and good experience... Nice place ... fast and efficient s dealer location went in a with apprehensive mood... making an appointment was also a fast and good experience... Nice place ... fast and efficient service.. Worked with Kong Yang who was very helpful in looking at vehicle condition and recommending helpful solutions... Felt comfortable in the set up and good part was did not get the feeling of being cheated which is common visiting a vehicle service center... hopefully it stays the same... Thanks guys More
Duane and the technicians analyzed my air conditioner problem previously and ordered the required parts. Appointment was made after parts arrival was confirmed and the car was repaired as promised this problem previously and ordered the required parts. Appointment was made after parts arrival was confirmed and the car was repaired as promised this afternoon. Subsequent testing by me indicates that the air conditioner is operating like new. Duane orchestrated the analysis of the problem, ordering the required parts and completing the repair today. More
Always so friendly and professional. Very clean facility. Love that you wash the cars at service visits! We did tw oil change/15,000 device on our two cars yesterday. One had a recall part robe installed. Love that you wash the cars at service visits! We did tw oil change/15,000 device on our two cars yesterday. One had a recall part robe installed. That took a little longer than they expected. More
Great and authentic customer service. Timely and friendly. Welcoming waiting area. Total experience from arrival to when I left was positive. I appreciate the dedication to a superb experience. Than friendly. Welcoming waiting area. Total experience from arrival to when I left was positive. I appreciate the dedication to a superb experience. Thank you. More
As a returning customer, I always receive great customer service, today I met with Kevin Rudi and he was very helpful. It is so nice to be able to trust who you bring your car to for service. Today I was p service, today I met with Kevin Rudi and he was very helpful. It is so nice to be able to trust who you bring your car to for service. Today I was pleased that Kevin was able to have my extra work done and I still got my car back in "record time". Thank you Kevin! Thanks also to the special "fill-in" cookie lady, very pleasant woman. More