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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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August 12, 2022

The only slight downside of this visit was that, despite having an appointment (and being a bit early), I was not acknowledged nor greeted after entering the check-in area and exiting the vehicle. Instead, More

by m. olaf hinz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian White
Aug 17, 2022 -

Rudy Luther Toyota responded

Hi M. Olaf Hinz, first let us thank you so much for your business. We truly appreciate you and thank you for your review. We will be sure to pass along your feedback to our managers - we are always looking to improve our processes. We are happy to learn that Brian was able to get connected with you and provide a smooth rest of your visit - we do hope to serve you again in the future.

August 12, 2022

Clean shop, orderly, on time. I’ve been using Rudy Luther for many years. Quality is always good. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hassler
Aug 12, 2022 -

Rudy Luther Toyota responded

Thanks, David! We are so happy to hear that. If you need anything in the future, you know where to find us. :) Have a great weekend!

August 12, 2022

Everybody from Mario to mark that I worked with was a fantastic experience ! They made you feel like you were the only person in the dealership ! Even though I bought my car from Carlson Toyota will defi More

by Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Rudy Luther Toyota responded

We're so happy that you had a fantastic experience here, Stephen! Mario and Mark are both excellent representatives of our amazing staff and we will be sure to pass along your kind words to them. If you need anything, please let us know!

Aug 17, 2022 -

Stephen responded

My email is dr.steve@arnewellnesscenter.com

August 11, 2022

Very organized and efficient. Performs high quality work. Has a very nice waiting area for customers. More

by DA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Rudy Luther Toyota responded

Thanks so much, DA! It's our pleasure to assist you.

August 10, 2022

The employees at Rudy Luther Toyota are so nice & friendly! I came in for service to replace my passenger mirror. They finished it within an hour! From checking in to checking out, you guys never dis More

by NickyK.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Rudy Luther Toyota responded

Hi Nicky - thanks so much for your review!! It sounds like our service team was able to get your vehicle taken care of quickly and we're glad you had a great experience with Austin and our cashiers. Have a great weekend! :)

August 09, 2022

Easy to make appointment. Service Tech helpful and easy to work with. Work done quickly. Only complaint was finding the car after service was finished. Suggest numbering parki More

by zumbracha
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Rudy Luther Toyota responded

Thank you for your feedback zumbracha! We are happy to hear that our service team was helpful and that you had a good visit here. We will also forward on your suggestions to our management staff. We hope you have a great rest of your day!

August 08, 2022

Our service person was absolutely excellent, the dealership was clean, and there were plenty of amenities for us while our car was being serviced. More

by mike.lonergan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Laakkonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Rudy Luther Toyota responded

Thank you for sharing with us, Mike! We're so glad you enjoyed the amenities. Thank you for your business!

August 08, 2022

Your customer service was amazing! Thank you,I was treated with respect and fairness ! It was nice to be at a repair shop and not worry about being taken advantage of More

by Gramajane20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There were several I did not see here
Aug 08, 2022 -

Rudy Luther Toyota responded

Thank you! We'll always take care of you Gramajane20 ;-) Thank you for entrusting us with your vehicle. We look forward to seeing you again in the future. We hope you had a great weekend!

August 08, 2022

Found me a car far faster than anticipated. Great experience. I got just what I wanted with exceptional service. More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Delgreco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Rudy Luther Toyota responded

Wahoooo!! JW, we're so glad we were able to get you a vehicle a bit faster, it's such a tough time right now for our customers and employees. Congratulations on your new vehicle, so exciting! Thank you for your business!

August 06, 2022

Hassle-free, excellent and efficient service! Jeremy and his team were great to work with. More

by JessicaBurns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hassler
Aug 08, 2022 -

Rudy Luther Toyota responded

Thanks Jessica! We will be sure to pass along your kind words to Jeremy. Let us know if there is anything you need in the future. :)

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