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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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July 27, 2022

Service was excellent! Mark Pua went out of his way to accommodate me! He was friendly, personable and kind. More

by jakwright
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Rudy Luther Toyota responded

Thanks so much for your review! Sounds like Mark was able to provide you with excellent service. We hope you'll come back to see us again next time - take care!

July 25, 2022

I like the service I receive but your website i bad for scheduling any service. More

by Linda.Sprang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Rudy Luther Toyota responded

Hi Linda, thank you for your honest feedback. We are always looking for ways to improve and will pass along your concerns to our management team. Take care!

July 24, 2022

I so regular servicing at Rudy Luther with confidence in their customer service, from check-in, to shuttle, to check-out, with updates in between. More

by mlaitinen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Beyer
Jul 26, 2022 -

Rudy Luther Toyota responded

Awesome, mlaitinen! We are thrilled to learn your visit with us was so seamless. We hope to see you again in the future.

July 23, 2022

Good coomunication and prompt. I liked that as I pulled in I could see that my wheels were out of alignment More

by soedgr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Rudy Luther Toyota responded

Thank you very much for your review! We appreciate your positive feedback and look forward to seeing you again next time.

July 20, 2022

We've been Rudy Luther Toyota customers for 15 years and love their customer service when making car purchases, getting our vehicles serviced and buying parts for them! More

by NorseStar52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Rudy Luther Toyota responded

Hi NorseStar52 - thanks for the stellar feedback! It's been a pleasure serving you over the last decade+ and we hope to continue to build that relationship for many more years to come. :)

July 18, 2022

Good communication, on-time, and proactive which I appreciate. Luther made the service process easy. More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Thomas
Jul 21, 2022 -

Rudy Luther Toyota responded

We’re so glad you had a good experience, JB! Come see us again soon.

July 18, 2022

Mario was extremely courteous, professional and efficient in the intake of my vehicle for a fairly major service. His timely communications through the process were appreciated. More

by Grey SE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Rudy Luther Toyota responded

Thank you for your kind words about Mario. We are pleased that you had a great experience, and look forward to serving you again in the future!

July 16, 2022

We have been driving Toyota cars since 2002. Luther Toyota has serviced our cars since we moved to the area in 2010. The service department has always been exceptional with listening to our co More

by Raut
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Rudy Luther Toyota responded

We're so happy to learn that you're pleased with your experience at our dealership, Raut! Reach out to us if there's anything else you need!

July 15, 2022

Simple 20,000 mile oil change and tire rotation, all fluids checked. Car was done when promised. Good work. More

by mjf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 15, 2022 -

Rudy Luther Toyota responded

Awesome! So glad to hear this - thank you for coming to our dealership and we hope to see you again next time.

July 11, 2022

Good and prompt service. However, you used to wash my car when I got service, but that didn't happen on this visit. More

by TracySagwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Beyer
Jul 13, 2022 -

Rudy Luther Toyota responded

I apologize Tracy! We always try to wash every vehicle for our customers. In certain instances, for example: if the car wash is not operating properly, we may be unable to. Next time you are in the area, please swing by for a car wash and let the advisor know. We will be happy to make it up to you with a free wash! :)

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