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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,768 Reviews

1,768 Reviews of Rudy Luther Toyota - Service Center

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July 15, 2022

Simple 20,000 mile oil change and tire rotation, all fluids checked. Car was done when promised. Good work. More

by mjf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 15, 2022 -

Rudy Luther Toyota responded

Awesome! So glad to hear this - thank you for coming to our dealership and we hope to see you again next time.

July 11, 2022

Great work by the mechanics, issues I was having with engine noise and the dead mice being found were resolved. Appreciate the advice to prevent future mice issues. More

by davelaska
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Kendall
Jul 13, 2022 -

Rudy Luther Toyota responded

Thanks for the positive review, davelaska. It is our pleasure to keep your vehicle in tip-top shape! Have a great day. :)

July 11, 2022

Good and prompt service. However, you used to wash my car when I got service, but that didn't happen on this visit. More

by TracySagwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Beyer
Jul 13, 2022 -

Rudy Luther Toyota responded

I apologize Tracy! We always try to wash every vehicle for our customers. In certain instances, for example: if the car wash is not operating properly, we may be unable to. Next time you are in the area, please swing by for a car wash and let the advisor know. We will be happy to make it up to you with a free wash! :)

July 11, 2022

They got me inside the service bay right away. .. immediately was approached and taken care of by one of the service people. Waited on-site while the service was done... facilities are clean, room More

by bur.tone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian White
Jul 13, 2022 -

Rudy Luther Toyota responded

We're so happy to learn that you're pleased with your experience at our dealership, bur.tone! Hearing this truly warms our hearts and we very much appreciate your business. Your experience is what we shoot for every time and we hope to see you again next time. Take care!

July 10, 2022

I had courteous service from beginning to end. There was a comfortable place to wait while my car was serviced. More

by JJurichko
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Rudy Luther Toyota responded

Thank you, JJurichko! We hope that you visit us for any vehicle needs you have in the future. :)

July 09, 2022

Great service, helpful people. I came in and Jeremy took care of my car needs! More

by Tazhalorraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hassler
Jul 13, 2022 -

Rudy Luther Toyota responded

Awesome! Thanks so much for sharing this with us. We appreciate your business.

July 08, 2022

Service was excellent. Only dissapointment was having to replace a water pump at 39000 miles on a 2017 Rav 4. I felt there should have been an adjustment by Toyota. More

by dash651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Rudy Luther Toyota responded

Thank you for your feedback! We'd love to look further into this for you. When you have a moment, please send us an email with your contact info to info@rudyluthertoyota.com. Thanks!

Jul 08, 2022 -

dash651 responded

Dave Ashling dash651@comcast.net

July 03, 2022

Making the appointment was easy, when I showed up they waited on me immediately, they performed the service and I was out of there before they had anticipated. The work was done correctly. More

by Jrobley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Rudy Luther Toyota responded

Awesome!! We love hearing about our customer experiences, and it sounds like our service team was top notch. We really appreciate you taking the time to review us and we hope to see you again for your next maintenance.

July 01, 2022

Service personnel were friendly and efficient. They picked up and dropped off the car the same day. Communication was great as well. More

by Wash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Jul 05, 2022 -

Rudy Luther Toyota responded

Thanks so much for the review! We appreciate your business.

July 01, 2022

Courtesy, professional and promptness. Thank you see you next time for any servicing needs bye. More

by Deborah4610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Rudy Luther Toyota responded

Thanks Deborah! We look forward to seeing you next time. Have a happy 4th.

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