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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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April 25, 2021

Professional and efficient. Coffee is great to have while I wait. Clean waiting. Friendly. Snacks are nice. No waiting. No trying to get me to buy a new car. More

by bethany4simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

Rudy Luther Toyota responded

Hello! Thanks so much for the stellar review - we appreciate hearing from you! We're so glad you like the amenities, and look forward to seeing you again. Thank you!

April 24, 2021

I appreciate Rudy Luther’s concierge service and it’s always a pleasure to work with Misha, who is courteous, on time, and careful with my vehicle. More

by Avalon owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

Rudy Luther Toyota responded

Thank you for your feedback, we appreciate your business and look forward to seeing you again! Have a great weekend!

April 24, 2021

Golden Valley personnel are always courteous, and professional, their Services are exceptional. All have very high technical skills, which is extremely important to me. They provide excellent More

by Tom D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Lau for sure is an outstanding technician, I. always trust his work. He is, always Quality Oriented. , Duane Beyer
Apr 25, 2021 -

Rudy Luther Toyota responded

Thank you for your continued business! We look forward to seeing you again, Tom! Have a great weekend.

April 24, 2021

Doing business with Rudy Luther Toyota for several years now. Always first class treatment from sales to service. Have definitely recommended to others. Look forward to doing business with them in the futur More

by searay2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Schutz
Apr 25, 2021 -

Rudy Luther Toyota responded

So great to hear! Thank you for your continued business over the years. We look forward to your next visit!

April 23, 2021

Quick check in and shuttle ride with no waiting. Car Quick check in and shuttle ride with no waiting. Car was done in less time than estimated. Couldn't ask for a better or more efficient experience. More

by sharonmnibbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
Apr 23, 2021 -

Rudy Luther Toyota responded

Hi Sharon, thanks for stopping by and allowing us the pleasure of servicing your vehicle! We are always happy to assist. Have a wonderful day!

April 22, 2021

The person with whom I dealt was courteous, attentive, and respectful. I was pleased with the overall service. My only regret is that I did not agree to having the battery terminals cleaned as suggested. More

by Dave
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Rudy Luther Toyota responded

Hi Dave, thank you so much for your review. It sounds like your interactions with our service staff went well, which we are happy to hear! Your feedback is a valuable tool for us to improve our customer service. We look forward to working with you in the future. If you have any further questions, please contact us at info@rudyluthertoyota.com. We hope to see you again in the future.

April 22, 2021

The service representative was very kind and helpful. We needed to work through a few things and it was awesomely executed. I appreciate the information and timely work done. More

by thewild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Rudy Luther Toyota responded

Thanks for the positive review. Your experience is what we shoot for every time. We look forward to seeing you again!

April 22, 2021

Misha picked up and dropped off our car. He wore a mask and sanitized it. We couldn’t have been happier with that Covid friendly service. More

by Mvergeyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misha Supica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Beyer
Apr 23, 2021 -

Rudy Luther Toyota responded

We are so lucky to have Misha as a part of our RLT family, and are happy to hear about the superior service he was able to provide for you! Thank you for your business and we look forward to helping out again in the future. Take care. :)

April 21, 2021

I bought my Prius at Rudy Luther's in 2007. I have brought my Prius to Rudy Luther's for service since 2007. I shall continue bringing my Prius to Rudy Luther's for service. More

by Penelope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Rudy Luther Toyota responded

Thank you for your continued loyalty, Penelope! We look forward to seeing you again :)

Apr 21, 2021 -

Penelope responded

I will see you April 28th at 9 AM. :-)

April 21, 2021

Always helpful and efficient. They care about me! I needed emergency help witan appointment because of a dead battery. They checked, tested and replaced battery under full warranty. More

by kathleenadix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Rudy Luther Toyota responded

Hi Kathleen! Thank you so much for taking time to share your positive experience with us. We certainly do care about you and all our wonderful RLT customers and are glad to hear we were able to assist with your battery replacement to get you on your way quickly. :) Have a great day!

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