Rudy Luther Toyota - Service Center
Golden Valley, MN
1,769 Reviews of Rudy Luther Toyota - Service Center
I found my first experience with servicing my vehicle at Rudy Luther for its standard 5K-mile maintenance to be smooth and expedient, thanks to Austin's help checking in. Amazingly comfortable waiting chai Rudy Luther for its standard 5K-mile maintenance to be smooth and expedient, thanks to Austin's help checking in. Amazingly comfortable waiting chairs available for the appointment, but had more fun catching up with the salesman who sold the vehicle to us initially, Tyler, who is a wealth of information on its features. Vehicle was all washed and ready to go afterward, though I was disappointed that the detailing services were not available due to covid-19 shut-down of that service. More
Professional and efficient. Coffee is great to have while I wait. Clean waiting. Friendly. Snacks are nice. No waiting. No trying to get me to buy a new car. while I wait. Clean waiting. Friendly. Snacks are nice. No waiting. No trying to get me to buy a new car. More
work was quick and well done. They did remove my radio antenna, I assume for the car wash, but neglected to put it back on. It was on the front seat floor. antenna, I assume for the car wash, but neglected to put it back on. It was on the front seat floor. More
Golden Valley personnel are always courteous, and professional, their Services are exceptional. All have very high technical skills, which is extremely important to me. They provide excellent professional, their Services are exceptional. All have very high technical skills, which is extremely important to me. They provide excellent quality , which assures me of complete driving safety, when the work is completed. More
Doing business with Rudy Luther Toyota for several years now. Always first class treatment from sales to service. Have definitely recommended to others. Look forward to doing business with them in the futur now. Always first class treatment from sales to service. Have definitely recommended to others. Look forward to doing business with them in the future. More
I appreciate Rudy Luther’s concierge service and it’s always a pleasure to work with Misha, who is courteous, on time, and careful with my vehicle. always a pleasure to work with Misha, who is courteous, on time, and careful with my vehicle. More
Quick check in and shuttle ride with no waiting. Car Quick check in and shuttle ride with no waiting. Car was done in less time than estimated. Couldn't ask for a better or more efficient experience. Quick check in and shuttle ride with no waiting. Car was done in less time than estimated. Couldn't ask for a better or more efficient experience. More
The person with whom I dealt was courteous, attentive, and respectful. I was pleased with the overall service. My only regret is that I did not agree to having the battery terminals cleaned as suggested. and respectful. I was pleased with the overall service. My only regret is that I did not agree to having the battery terminals cleaned as suggested. I must be honest and say that declining the cleaning was based on experiences with other car service facilities (most notably stand-alone oil change outlets) who nearly always suggest some additional work beyond the stated reason. Having been burned in the past this way I nearly always decline suggestions for additional work. When I got home and looked at the battery terminals I saw that there was, indeed, a need for cleaning. As a suggestion it would be helpful to take customers to see the need for such additional work. I realize this may not always be practical but in this case it would have been beneficial in helping me move past the built-in reluctance from past negative experiences. Thanks for listening. More
The service representative was very kind and helpful. We needed to work through a few things and it was awesomely executed. I appreciate the information and timely work done. needed to work through a few things and it was awesomely executed. I appreciate the information and timely work done. More