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Rusnak BMW

Thousand Oaks, CA

4.8
941 Reviews

3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 941 reviews

January 23, 2024

Excellent customer service , great attitude and attention to ourselves Cars value is very good and quality More

by Martinezm19600
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claude Cantin
Feb 21, 2024 -

Rusnak BMW responded

Hello, we are so happy to read such a great review about Rusnak BMW! If you have any further questions, please don't hesitate to reach out!

January 18, 2024

This dealership will take care of their customers. All sales associates are friendly and will walk you through the whole process together. More

by JJL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Nahigian
Feb 22, 2024 -

Rusnak BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

January 11, 2024

Great sales, management, and service all in an excellent auto dealership. My new BMW was a great addition to our family. More

by Malcolm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kaltman, Vitaly Sklar, Leo Berry, Carl Seehoffer
Feb 22, 2024 -

Rusnak BMW responded

Hi Malcolm, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

January 10, 2024

Exceptional service from start to finish. Knowledgeable, friendly staff. Can't say enough about how positive and stress-free an experience it was. , More

by dlehane123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bosman
Feb 21, 2024 -

Rusnak BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak BMW! If you have any further questions, please give us a call. We're always happy to help! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

January 06, 2024

Rusnak made sure I got the vehicle in exactly the color and options I wanted! More

by mcusterca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nasir Khan
Feb 22, 2024 -

Rusnak BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

January 05, 2024

Our experience with Rusnak and our amazing salesman. Adel was a pleasant experience from beginning to end. More

by xclusivesecser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adel Atashzai
Feb 22, 2024 -

Rusnak BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

December 30, 2023

The process of deciding on a specific car and complete the transaction was easy and focused. The details, pricing, and inclusions were clear and exceeded my expectations. Ryan Bosman was professional an More

by J & N Sand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms. Leila, Finance, Ryan Bosman, Jose Martinez
Feb 22, 2024 -

Rusnak BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak BMW! We look forward to your next visit! Take care! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

December 29, 2023

Great staff and efficient process. Hamid is extremely knowledgeable and customer oriented. This is my second lease with rusnak and both times I felt well taken care of. More

by Lorigonzalez283
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamid rafi
Feb 24, 2024 -

Rusnak BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak BMW! If you have any further questions, please give us a call. We're always happy to help! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

December 23, 2023

Second CPO BMW purchase from this dealership in the past few years. Professional staff. Minimal of the usual car salesman type behaviors. We dealt with a Mr. Martik Gharibian this time and were very pleased More

by AHM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vic in service ; Nancy in finance, Martik Gharibian
Feb 22, 2024 -

Rusnak BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak BMW! We look forward to your next visit! Take care! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

December 15, 2023

Professional, courteous, knowledgeable and ready to help. If they don't have what you want in stock they'll find it or order what you want. I've bought several BMWs here and was always happy with their More

by drtlegacy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leila Veyseh, Nancy Lazar, Scott Tarnol
Feb 24, 2024 -

Rusnak BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

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