Back

Rusnak BMW

Thousand Oaks, CA

4.8
970 Reviews

3645 Auto Mall Drive

Thousand Oaks, CA

91362

Directions

By Type

Showing 970 reviews

July 16, 2026

Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! More

by bigcharles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nasir Khan
Sep 23, 2026 -

Rusnak BMW responded

Bigcharles, we're so glad that we were able to go above and beyond your expectations!

July 02, 2026

great service and sales reps here. Always take care of us without hassle or too many dealership shenanigans More

by salons.jackals_8j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
not listed
Sep 23, 2026 -

Rusnak BMW responded

Salons.jackals_8j, we're so glad that we were able to go above and beyond your expectations!

June 23, 2026

Very friendly. They listened to me and got me in the car that fit me More

by jim.brown2186
Recommend Dealer
Yes
Employees Worked With
Kathy Cong, Rex Nahigian
Sep 23, 2026 -

Rusnak BMW responded

Jim.brown2186, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusnak BMW.

June 20, 2026

Great dealer ship. Bought a used BMW eV from Ryan and Leo. They did not use high pressure sales practices, and seemed fair. More

by J D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bosman
Sep 23, 2026 -

Rusnak BMW responded

J D, we're so glad that we were able to go above and beyond your expectations!

June 19, 2026

Rex Nahigian in Sales does this dealership proud. He is attentive, responsive, and knows what he is talking about. I liked that he admitted when he did not know something but was quick to find out fo More

by underthemask925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman , Rex Nahigian
Sep 23, 2026 -

Rusnak BMW responded

Thank you for the fantastic feedback! We’re thrilled to hear that Alex provided such a knowledgeable, attentive, and transparent experience, and that Roman was equally helpful and patient throughout the delivery process. We’ll be sure to share your kind words with both of them. Thank you for choosing Rusnak BMW!

June 19, 2026

This was probably the easiest buying experience I've ever had with getting a vehicle. Rex was absolutely easy to work with and he communicated very well. He responded quickly, answered all my questions and I More

by klevins78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Berry, Nancy Lazar, Rex Nahigian
Sep 23, 2026 -

Rusnak BMW responded

Klevins78, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusnak BMW.

June 15, 2026

I had the best experience, Robert was patient and never pressured me. I wasn’t sure of my timeline on the day of the test drive. But when we walked away and talked about the day we easily came back to lovi More

by Kim B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Lazar, Robert Trematerra
Sep 23, 2026 -

Rusnak BMW responded

Thank you for the wonderful feedback! We’re thrilled to hear Robert made your purchase experience comfortable and pressure-free, while Nancy and Ben helped make the financing and delivery process seamless. We’re especially glad our team took the time to answer your questions, work around your timeline, and ensure you felt confident in your new X3 before driving away. We truly appreciate your A+++ recommendation and thank you for choosing Rusnak BMW!

June 05, 2026

I had an outstanding experience with Rusnak BMW. The staff was professional, knowledgeable, and genuinely focused on providing excellent customer service. The entire process was smooth, transparent, More

by Ed V.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kountouris. Sales department 5 star!, Leo Berry, Nancy Lazar
Sep 23, 2026 -

Rusnak BMW responded

Thank you for the wonderful feedback! We’re thrilled to hear Alex provided a friendly, knowledgeable, and transparent experience and made your purchase smooth and stress-free. We truly appreciate your recommendation and will be sure to share your kind words with Alex. Thank you for choosing Rusnak BMW!

May 30, 2026

Super friendly staff; honest and direct in their negotiations. I’ve used them in the past for service on a different car and the service staff is equally good. More

by ns1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vitaly Sklar, Nancy Lazar, Josh Gates
Sep 23, 2026 -

Rusnak BMW responded

Thank you for the great feedback! We’re glad to hear our team provided a friendly, honest, and straightforward experience, both during your purchase and with our service department. We truly appreciate your continued trust in Rusnak and look forward to serving you again!

May 29, 2026

Great experience at Rusnak BMW Thousand Oaks. Easy transaction. Financing approval was handled before showing up at the dealership to secure the vehicle. Price was very reasonable, and my experie More

by jordantolila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LeCoya Lejeune, Gabby Sierra, , Nancy Lazar
Sep 23, 2026 -

Rusnak BMW responded

Thank you for the great review! We’re thrilled to hear that our Rusnak BMW Thousand Oaks team made your purchase smooth and convenient from start to finish. We’re glad the upfront financing process and transparent pricing helped make your experience easy and enjoyable. We truly appreciate your recommendation and look forward to welcoming you back for your next vehicle!