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Rusnak BMW

Thousand Oaks, CA

4.8
924 Reviews

3645 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 924 reviews

January 01, 2025

If you are looking for a car, this is the dealership you want to go to! I was originally looking for an Audi Q7 and decided to stop by Rusnak BMW just to see what they had. Ryan was so incredibly helpful an More

by Linda S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goli in finance, and William in tech!, Leo Berry, Ryan Bosman
Jan 03, 2025 -

Rusnak BMW responded

Hello Linda, we're happy you found our staff to be so supportive during your experience here at Rusnak BMW. We are always more than happy to assist you if anything else comes up. Take care! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

December 03, 2024

I purchased a CPO BMW iX from Rusnak BMW and had an exemplary experience. My sales representative was Matt F and he provided me with excellent customer service. He was extremely professional, honest, a More

by David P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Forutan (sales), Leo (Used Car Manager), Nancy Lazar
Dec 04, 2024 -

Rusnak BMW responded

Hi David, we're happy to hear you had such a positive experience with our team! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2024

After leasing many cars through my former company , i decided I wanted a personal car and used them to lease the new i4 when it became available. I could not believe how high the lease price was and was More

by rfrings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lecoya LeJeune, Josh Gates
Dec 03, 2024 -

Rusnak BMW responded

Hi, we're disappointed to hear of the negative experience you had at our location. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

November 25, 2024

Great dealership with phenomenal staffs. From the walk in, talks with the salesperson, purchasing, and financing everything was straight forward and easy. Shout out to Rex, he is the one you More

by JJL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Nahigian
Nov 27, 2024 -

Rusnak BMW responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

November 16, 2024

I had an incredible experience at Rusnak BMW in Westlake on Friday, November 15th. After two dealerships sold the car I was looking for, I finally found my match here! Ryan was my salesperson, and he was no More

by Zanache Stanton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Lazar, Ryan Bosman
Nov 19, 2024 -

Rusnak BMW responded

Hello Zanache, we're happy you found our staff to be so supportive during your experience here at Rusnak BMW. We are always more than happy to assist you if anything else comes up. Take care! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

November 15, 2024

Courtesous and professional help. I was kept constantly informed from the moment I ordered the car until its delivery. More

by LUlman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Woods, Nancy Lazar
Nov 18, 2024 -

Rusnak BMW responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

November 12, 2024

Polite, helpful staff and salesman. No pressure at all. Very pleased with the whole buying experience. Highly recommend Rusnak BMW! More

by Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hartfield
Nov 14, 2024 -

Rusnak BMW responded

Hi Andy, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

November 09, 2024

Darren was kind and knowledgeable and made my car buying experience easy and answered all my questions. More

by kcsnyder68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Evans
Nov 12, 2024 -

Rusnak BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rusnak BMW. Please don't hesitate to reach out if there's anything additional we can do for you. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

October 22, 2024

They provide quick and attentive aeevice with little sales pressure. Various financing options are available. More

by malibu0912
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nasir Khan
Oct 26, 2024 -

Rusnak BMW responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

Good trade in and sales price for 2025 BMW X3 M50. Helpful in obtaining military discount. More

by kmarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vitaly Sklar, Nancy Lazar
Oct 19, 2024 -

Rusnak BMW responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com

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