Rusnak BMW

worth the drive to Westlake even though Santa Monica BMW is closer to me, I always go to Westlake to see Art as I have for years. fast and friendly service even though Santa Monica BMW is closer to me, I always go to Westlake to see Art as I have for years. fast and friendly service More

Our Best car buying experience to date Really friendly and informative. Our salesman actually knew more about the product he was selling then we did , When we asked a question he was able Really friendly and informative. Our salesman actually knew more about the product he was selling then we did , When we asked a question he was able to answer it . Our financing was simple and not long and drawn out. We were presented options for additional maitanance plans or warranty options . We chose what we wanted and never felt pressure to buy everything. When we were ready to go some one helped us feel comfortable with the vehicle so when we drove away we didn't feel lost with a bunch of new technology. Great experience and we love our car! More

Excellent Service Mr. Bob Martin was my Service Advisor and he provided the best service ever received from a BMW maintenance Advisor. Thank you for employing such wond Mr. Bob Martin was my Service Advisor and he provided the best service ever received from a BMW maintenance Advisor. Thank you for employing such wonderful people. Sincerely, Daniel Manfredi More

Andrew is an amazing salesman Our experience at your show room was very professional and polite. Andrew is an excellent salesperson and we really appreciated his experience and pat Our experience at your show room was very professional and polite. Andrew is an excellent salesperson and we really appreciated his experience and patience. We will gladly recommend your to our family and friends. More

Excellent service experience Quick and efficient with courteous staff that made the service appointment effortless. It reinforces the reason for buying from Rusnak as it isn't alw Quick and efficient with courteous staff that made the service appointment effortless. It reinforces the reason for buying from Rusnak as it isn't always about price. Customer satisfaction in its best! More

Quick, efficient and courteous. My recent visit to the BMW service center was friendly, efficient and effortless for me! My service consultant took the time to explain what would be My recent visit to the BMW service center was friendly, efficient and effortless for me! My service consultant took the time to explain what would be done to my car and what would be done during future appointments. More

Car service I had an excellent service call for a repair and it was found that I needed repair for an oil leak Arrangements have been made for further service ne I had an excellent service call for a repair and it was found that I needed repair for an oil leak Arrangements have been made for further service next week I am very happy with the honesty of all parties involved My service advisor was excellent! More

excellent customer service Claude my salesperson at Rusnak BMW was great we all know buying a new car can be a tedious and take a long time ,Claude made this the best car buying Claude my salesperson at Rusnak BMW was great we all know buying a new car can be a tedious and take a long time ,Claude made this the best car buying experience I've ever had and did his best to get me out the door and in to my new car as quickly as possible. More

service Renee Norris was an excellent advisor, the service was done promptly and very well. I had the option to have only the required items done and I decide Renee Norris was an excellent advisor, the service was done promptly and very well. I had the option to have only the required items done and I decided to put the 'recommended " items off. Back at home my wife convinced me to include the 'recommended' items right away, and I told Renee Norris over the phone to have it all done. And so everything was done all at once. The car runs fine. More

Outstanding Service Was in the market for a used BMW 528. Drove past Rusnak and saw 2 528's which peaked my interest. My 12 yr old and I got out to take a closer look, sa Was in the market for a used BMW 528. Drove past Rusnak and saw 2 528's which peaked my interest. My 12 yr old and I got out to take a closer look, sales man CLAUDE CANTIN immediately greeted us and told us all about both vehicles. The dealership was closing in 5 minutes so I asked Claude to email info on both vehicles and i'd come back in the a.m. Claude sent me the info within 10 minutes for me to review when i got home. My son and I walked in the next morning, Claude greeted my son and I by name and we quickly took the car for a test drive - Loved it. We quickly had a deal, there was no pressure. We quickly moved over to financing and the Rusnak Team was able to secure extremely low interest rate through BMW, In financing, Reggie Femin, was very helpful and explained everything to me. Overall, great experience, would recommend friends and family to Rusnak and especially Claude Cantin for vehicle purchases. More