Rusnak BMW

The customer service was great from the moment we entered the dealership. I had spoken to Beshoy Abdou through emails and phone calls for my car. Beshoy was very helpful, friendly, and fair. He took it upon the dealership. I had spoken to Beshoy Abdou through emails and phone calls for my car. Beshoy was very helpful, friendly, and fair. He took it upon himself to go out of his way to make me comfortable with my payment options. Furthermore, the entire team, especially Victor, did a great job explaining the cars features and to call if I had any questions. I recommend this dealership to anyone whose interested in leasing or purchasing a BMW. More

We have purchased many, many cars from Mr. Waldock. His service is second-to-none! The deal is always fair and his smile is intoxicating. My wife just got her dream car; 335is coupe and David made it fun service is second-to-none! The deal is always fair and his smile is intoxicating. My wife just got her dream car; 335is coupe and David made it fun to buy!! More

I found that Rusnak BMW has exceptional customer service. Beshoy went the extra mile and was completely thorough. I love the follow up emails and concern with my happiness and with my experience at Rusnak. Beshoy went the extra mile and was completely thorough. I love the follow up emails and concern with my happiness and with my experience at Rusnak. Keep up the outstanding work :-) Donna O'Donnell More

I was in the market for a Certified Pre Owned 2008 335i Convertible. After going to several dealerships in the Los Angeles and San Diego area I was recommended to talk to Rob Lambert at Rusnak BMW Westlak Convertible. After going to several dealerships in the Los Angeles and San Diego area I was recommended to talk to Rob Lambert at Rusnak BMW Westlake. My initial impression of the dealership was very positive. Friendly staff, excellent stock, and an impeccable building. Rob Lambert was very friendly and helpful. I immediately got a better impression than most of the other dealerships I had dealt with. After making me an offer I couldn't refuse on the 335i and my trade in I was walking away in a gorgeous car. The paperwork process was fairly painless and they were very flexible when working with me. Definitely recommend, 5 stars. More

I've gone to many dealers in the past for purchasing a car, but this dealer by far, was the best ever! Totally stress free, fun people working at this dealer ship. The best car buying experience ever. car, but this dealer by far, was the best ever! Totally stress free, fun people working at this dealer ship. The best car buying experience ever. My sales guy was Jeff Kaltman, and if you are considering to purchase BMW, I strongly recommend to talk to him. I guarantee that you will be walking out of that showroom super happy with your new BMW. More

Negotiated price for a 2008 BMW 335 convertible prior to visiting dealership. Everyone was very friendly and helpful and my four kids were entertained in their TV room while we finished paperwork. Drove 80 visiting dealership. Everyone was very friendly and helpful and my four kids were entertained in their TV room while we finished paperwork. Drove 80 miles, but well worth it. Price was as agreed and they were still there and helpful after I wrote the check. Multiple employees approached us and asked if we needed assistance while we were there. I live near Crevier BMW and went to the dealership twice to browse cars. Both times I was ignored- unbelievable. More

This note comes all your way to show our thankfulness to your sales department’s agent Justin Avnon who helped us a great way. My Husband and I heard about the Rusnak of Westlake’s vast inventory of BMW your sales department’s agent Justin Avnon who helped us a great way. My Husband and I heard about the Rusnak of Westlake’s vast inventory of BMW cars from some of our friends. We only wanted to see the models and colors. I had no intention for test drive at all. We always had a Mercedes Benz but this time we wanted to see what other options are available and how much we would like a car to make us forget about leasing a Mercedes Benz again. Justin Avnon was the sales person who greeted us while we were looking at cars. His enthusiasm, knowledge, professionalism, and the most importantly his hones answers to our questions drew my husband and I attention to discuss about rates and being interested to hear about offers that were available to us. Jason helped us out from beginning to the end. He took his time to show me everything from setting up the Bluetooth to the end. The process was seamless. I left with a sense of trust, and confidence that Rusnak would now become my car store of choice. I confidently give Rusnak dealership and specifically Jason Avnon my highest recommendation without slightest hesitation. More

Robert is outstanding to work with - very professional, took time to understand what we wanted and provide a solution. He ensured we fully understood the vehicle, options, and pricing. We would, without took time to understand what we wanted and provide a solution. He ensured we fully understood the vehicle, options, and pricing. We would, without hesitation buy from him again! More

I had a positive experience with Rusnak BMW recently. I went in just wanting to see what they could do for me after I was getting close to signing a deal with another dealership. It turned out that Vitaly went in just wanting to see what they could do for me after I was getting close to signing a deal with another dealership. It turned out that Vitaly was able to get me in a 2011 335 vs. 328 at the same cost the dealership was going to get me in a 328. I spent a considerable amount of time with me afterword explaining the car's new features. Would definitely recommend him and Rusnak! More

Justin Avnon and his staff gave me the most pleasant, hassle free experience Ive ever had while leasing a car. No surprises, not once cent difference from my our original negotiation at sigining... very hassle free experience Ive ever had while leasing a car. No surprises, not once cent difference from my our original negotiation at sigining... very impressed. Very friendly and welcoming, very professional and knowledgeable and most importantly great communication from the time he found the car until delivery... Justin Avnon has a new life long client - HIGHLY RECOMMENDED!!! More