Rusnak BMW

Had a good inventory, negotiated without hassle and provided good service. Made it easy to complete the deal and actually had the cars advertised at the deals advertised. Bought a second car from the s provided good service. Made it easy to complete the deal and actually had the cars advertised at the deals advertised. Bought a second car from the same dealer within a few weeks. More

We walked in on a Saturday afternoon to purchase our very first BMW car. My husband had done a research on the vehicle (the price, options, availability, etc.). We were greeted by Victor and he guided us thr first BMW car. My husband had done a research on the vehicle (the price, options, availability, etc.). We were greeted by Victor and he guided us through the entire process. He was assisted by Beshoy, who also was very helpful. Nicole, the Finance Manager, likewise guided us through. Our overall experience was wonderful and awesome! You have very friendly, personable and accommodating team. Great dealership! More

I must commend Rusnak BMW for providing me with an outstanding car buying experience. The process was seamless. I left with a sense of enthusiasm, trust, and confidence that Rusnak would now become my outstanding car buying experience. The process was seamless. I left with a sense of enthusiasm, trust, and confidence that Rusnak would now become my car store, of choice. This conclusion derives in no small part, from the superior performance of Jeff Kaltman. Jeff's expertise extends beyond a comprehensive knowledge of the cars he sells but also in creating the ideal match of customer to particular car. There was never any shortage of professionalism, patience, and test drives. Jeff Kaltman is an invaluable asset to the Rusnak family and I would highly recommend him to prospective BMW customers. More

I did not plan to buy a BMW from this dealer, and simply went there to compare different models and colors. But the experience was 100% positive and resulted a purchase. The sales person, Rob Lambert, went there to compare different models and colors. But the experience was 100% positive and resulted a purchase. The sales person, Rob Lambert, greeted me in the parking lot. He was very friendly and knowledgeable. After I presented my potential choice of 4 different models and 3 top choice of colors, he nicely explain the differences. He did not presure me for any particular model, but wanted to make sure that the choice will meet my need. He was very easy gloing and pleasure to work with. Somehow, we started to negotiate the price. Buying a new car was never a enjoyable experience in the past. But this one was different and exceptional. I highly recommend Rob Lambert as your salesperson. Hope you will have similar positive experience. I will find out their Customer Service and Quality of Work in the near future. More

This was the smoothest purchase in my experience. The sales person was friendly and knowledgeable and saw that the deal got executed as quickly as possible. Haggling was resolved quickly at a price that sales person was friendly and knowledgeable and saw that the deal got executed as quickly as possible. Haggling was resolved quickly at a price that was fair. I had a great experience with the service department at Rusnak Audi in Pasadena many years ago and the same with my purchase at this Rusnak dealership in Westlake Village. More

My wife and I went to Rusnak BMW and met with Jeff Kaltman. Jeff was very professional and did not pressure us to buy or lease any particular car. In fact, after discussing what we wanted he said it Kaltman. Jeff was very professional and did not pressure us to buy or lease any particular car. In fact, after discussing what we wanted he said it would be better to order a BMW and have it built with what we wanted, so we did. We used the Costco program and were very happy with it and felt the pricing was very fair and straight forward. Once our 528i arrived, Jeff spent over 2 hours explaining all the bells and whistles. We were very pleased with our experience and would definitely recommend Rusnak and Jeff Kaltman. More

Darren was a pleasure to work with. He was knowledgeable about the car and could answer all our questions. He also did not pressure us to buy a particular model, and the pricing was transparent. Darren's p about the car and could answer all our questions. He also did not pressure us to buy a particular model, and the pricing was transparent. Darren's philosophy appeared to be to help educate his customers to help them make the right decision for their vehicle needs. We highly recommend working with Darren Evans! More

Went on the internet and proposed a offer. Jeff responded in a day and we talked. I told him my budget and he can back in an hour with a new proposal. This was a deal I couldn't pass up. Called responded in a day and we talked. I told him my budget and he can back in an hour with a new proposal. This was a deal I couldn't pass up. Called him up drove out to westlake and within 2-3 hours had signed my lease and was off the lot with a new car. I am estatic with the car and even more happy with the deal! Great customer service and staff. Thanks More

Mehran Forutan is such a nice person and very knowlageble salesman. I had great time looking for our cars with him. This is my 2nd car in past 12 month from Rusnak and Mehran was the main reason for me to salesman. I had great time looking for our cars with him. This is my 2nd car in past 12 month from Rusnak and Mehran was the main reason for me to drive from orange county to Westlake. I will recommand him to all my freids. More

I recently purchased a certified pre-owned BMW from Rusnak and the experience was great. The customer service couldn't have been any better. Vitaly was very hospitable and he made sure everything went Rusnak and the experience was great. The customer service couldn't have been any better. Vitaly was very hospitable and he made sure everything went smoothly I still call him when I have questions and he doesn't hesitate to help. The next time I'm in the market for a vehicle there is no question where I will go Rusnak BMW. More