Rusnak Bentley Rolls-Royce Maserati

Great shopping experience People there are very nice and kind. They are very patient and professional with all my demands. Whitney is so sweet, she even translated to Chinese f People there are very nice and kind. They are very patient and professional with all my demands. Whitney is so sweet, she even translated to Chinese for my better understanding. More

Nothing But Love From beginning to end Ricky Williams and Ray (Sales Manager) made me feel like I was a priority. They worked hard to get me a great deal and checked From beginning to end Ricky Williams and Ray (Sales Manager) made me feel like I was a priority. They worked hard to get me a great deal and checked on me days after the sale. Nothing but smiles throughout the process. These guys are a class act and I have nothing but love for them. More

Lazy Inspection Lady. I’m really upset with their service department. When I dropped off my car they gave me a loner car and the female who did the inspection on the loner I’m really upset with their service department. When I dropped off my car they gave me a loner car and the female who did the inspection on the loner car did a lazy job that she did not notice a scratch on one of the rims, so when I got back to pick up my car she did another inspection and pointed out that scratch on the rim, and told me that I have to pay for it. I asked to speak to her boss, and Brian showed up I told Brian that she did a lazy job on the day of pick up and she did not indicate this scratch, she probably did not even see it since the tires were really dirty. Anyways Brian said that I have to pay for it and shes good at her job. I said okay fine, I do not have a problem. Anyways when we were walking away from the car I noticed another scratch but on the rear rim and told Brian “see she did not even notice this one, does that tell you how lazy of a job she did. Anyways I’m very upset that I had to pay $90 for it. It was a complete bs. Brians a good guy. But totally killed it for me. I even recommended a friend to buy a car from you guys. And he ended up getting a Rolls Royce. Definitely that will stop. More

Great Julia was very courteous and helpful she was very communicated during the entire process. She was very knowledgeable during the entire buying process Julia was very courteous and helpful she was very communicated during the entire process. She was very knowledgeable during the entire buying process. I would highly recommend her to anyone looking. More

Efficient painless and fair I arrived at a predetermined time and was met by my salesperson Chrisley was extremely happy with the service I received their I got a fair offer for I arrived at a predetermined time and was met by my salesperson Chrisley was extremely happy with the service I received their I got a fair offer for my trade-in rather immediately and they gave me a very fair price on my purchase of a used Bentley Continental. Tell me the sales manager was an outstanding individual as was Sharon my finance person who efficiently and effectively made the transaction a worthwhile experience. More

terrible would never buy or lease another car from rusnak not very much communication also could not get a hold of anyone in service on the day after we towed would never buy or lease another car from rusnak not very much communication also could not get a hold of anyone in service on the day after we towed the car in. More

Excellent service The team is great and very professional. I dealt with Ruben in the Bentley service department. Ruben is very helpful and knowledgeable. The new manage The team is great and very professional. I dealt with Ruben in the Bentley service department. Ruben is very helpful and knowledgeable. The new manager Brian is great as well. More

Great New Addition it was my first experience with Peter, the new Mazerati service manager. Peter was excellent. i had taken my Gran Turismo in for a 'check engine' li it was my first experience with Peter, the new Mazerati service manager. Peter was excellent. i had taken my Gran Turismo in for a 'check engine' light. he explained the minimum charge of over $200 for diagnosis. in the end, he waived the charge because it was such a minor issue (gas cap was not tightened) and he still had my car washed. Peter is a great new addition to the Mazerati service center. More

Great Customer Service I took my Maserati to get serviced for a recall. The dealership had to keep my car. They made it smooth by providing a rental. My car was ready as pro I took my Maserati to get serviced for a recall. The dealership had to keep my car. They made it smooth by providing a rental. My car was ready as promised. More

STAY AWAY FROM THIS PLACE----STEALERSHIP-------------------- called in the maserati dealer, rusnak, talked to the service adviser before taking the car in. the adviser gave us a price. took the car in, an hour called in the maserati dealer, rusnak, talked to the service adviser before taking the car in. the adviser gave us a price. took the car in, an hour later received a call saying that the car has an issue and cant perform a programming. the BODY CONTROL MODULE was replaced and needed to be programmed. before we took it in, we scanned the body control module and the only code there was the IMMOBILIZER NOT CODED. delaer wanted $600 for the programming instead of $200. we agreed. received a call saying they cant do it and the $600 is to start with, it will go higher. i denied the repairs, dealer adviser said that i still need to pay the $200 because they have done something on it. which is not what we wanted. we only wanted to get the BSI reprogrammed. this is very unprofessional and i am not going to buy anything from their parts story either. shame on rusnak maserati dealer, service dept More