Rusnak/Pasadena Porsche

I had a very satisfying experience with Jason. Jason listened carefully to my list of issues that needed to be fixed. He asked the right questions to follow up and kept me abreast of progress throu Jason listened carefully to my list of issues that needed to be fixed. He asked the right questions to follow up and kept me abreast of progress through his text messages. I recommend him highly. Alex also stopped by to set up a date in November to have my car fixed for a recall issue. I think you have a great employee in Bree. She is very pleasant and organized. The previous time I brought my car in, I dealt with Robert and had a bad experience. He came into work at 9:30 am when my appointment was at 9:00. Then he reported that the equipment to fix a Porsche recall did not come in and there was nothing that could be done. He did not explain why I was not called before my appointment to save me a useless trip to Rusnak. IO was not happy. More

Great customer service and great price! Everyone was great throughout the process, I was a happy customer. David, Fred, Doug and Ronnie were very pleasant to work with. great throughout the process, I was a happy customer. David, Fred, Doug and Ronnie were very pleasant to work with. More

One happy satisfied client You can feel Cleo’s professionalisms, she listen to the clients aside from the work that needed to be done on the car, she would advise any recommenda You can feel Cleo’s professionalisms, she listen to the clients aside from the work that needed to be done on the car, she would advise any recommendations by Porsche on the car, last but not the least she offers what’s best in their snack bar. She is above and beyond in treating her clients. I would strongly recommend to choose her when you’re choosing a service advisor More

Sales and service Great place, clean and classy. Snacks while waiting were offered. Service advisor Cleo was very helpful and accommodating and made clients comfortable Great place, clean and classy. Snacks while waiting were offered. Service advisor Cleo was very helpful and accommodating and made clients comfortable. She attended to all our concerns with a smile. More

First service for 2018 Macan SE was effortless. Easy drop off met by valet, customer service rep explained work order, costs, and schedule to complete service. Dea for 2018 Macan SE was effortless. Easy drop off met by valet, customer service rep explained work order, costs, and schedule to complete service. Dealer requested Uber shuttle both to/from dealership. More

very good very professional Everyone was very easy to work with. they were all very professional and knowledgeable. They took their time and answered all my questions.. Alex was Everyone was very easy to work with. they were all very professional and knowledgeable. They took their time and answered all my questions.. Alex was very polite and helpful. More

Smooth and efficient Ray did a great job and really made the whole process go fast and smoothly. I had two recalls on my Porsche and he got it done in just one day. Ray did a great job and really made the whole process go fast and smoothly. I had two recalls on my Porsche and he got it done in just one day. More

From acceptance, services, refreshments, restroom, loaner, car wash to pick up my car back, it’s all smooth and high quality experience, I enjoyed very much! loaner, car wash to pick up my car back, it’s all smooth and high quality experience, I enjoyed very much! More

I truly appreciate the great service and personal care from Jason at the service department. He really goes out of his way to take care of the customers needs. from Jason at the service department. He really goes out of his way to take care of the customers needs. More

Excellent service from Raymond Liu. Fred Pourfarzib, my sales contact introduced me to the service department and the workshop. I like knowing who works on my car since I have new and classic Porsches. I w sales contact introduced me to the service department and the workshop. I like knowing who works on my car since I have new and classic Porsches. I will continue to service my cats at Rusnak. More