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Rusnak/Pasadena Porsche - Service Center

Pasadena, CA

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170 Reviews

170 Reviews of Rusnak/Pasadena Porsche - Service Center

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January 11, 2024

Everyone was attentive to my needs. Incredible service department. Service department manager is amazing and very knowledgeable More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Illya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kassarjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Rusnak/Pasadena Porsche responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Mehran Forutan General Manager Rusnak/Pasadena Porsche (626) 229-2475 325 West Colorado Blvd Pasadena, CA 91105 https://www.rusnakpasadenaporsche.com

December 30, 2023

These folks are the very best! Best customer service out there - PERIOD! Such a wonderful team across the board! This is what keeps me there! Crescenzo👊♥️ More

by Crescenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Khatchik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Yamasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kassarjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarsi Kazimi Kazimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Pachorek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Crescenzo responded

Porsche Rusnak Padadena and its staff are truly the very best out there…

Jan 01, 2024 -

Crescenzo responded

Porsche Rusnak Pasadena is truly the very best out there - period!

April 02, 2023

The dealership is very clean and everyone that works there is very professional and courteous More

by Ahovann
Recommend Dealer
Yes
Employees Worked With
Allen Khatchik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Yamasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone is great
Apr 02, 2023 -

Ahovann responded

everyone, specially Simon is very courteous, professional and helpful.

April 30, 2020

Great service; excellent communication. My service manager, Greg, was prompt and very professional. I had a recall done and appreciated the uber ride home. Thank you More

by olga_cast
Recommend Dealer
Yes
Employees Worked With
Greg Kasserjian
May 02, 2020 -

Rusnak/Pasadena Porsche responded

Thank you for the great review. We will be sure to thank Greg for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 26, 2020

Very efficient and I appreciate the protocols in place due to COVID 19. Electronic communication system provides customers with the most current status as to the service. More

by SoniaPDNA
Recommend Dealer
Yes
Employees Worked With
David Illya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Yamasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Liu
Apr 27, 2020 -

Rusnak/Pasadena Porsche responded

Sonia, thank you for taking the time to share your efficient service experience! It was a pleasure to work with you, and we look forward to taking care of any of your auto needs for years to come!

April 24, 2020

Bill Manuel serviced my 1971 911, as he has done for the last 3 years. Bill has the utmost in integrity, skills and conscientiousness. He's the best! More

by kzim229
Recommend Dealer
Yes
Employees Worked With
Bill Manuel, Raymond Liu
Apr 25, 2020 -

Rusnak/Pasadena Porsche responded

Thank you for the great review. We will be sure to thank Bill for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 22, 2020

AS EXPECTED PORSCHE RECALL WAS AS EXPECTED. NO PROBLEMS, ON TIME, CAR WASHED WITH CARE DURING THE PANDEMIC. EASY TO GET AN APPOINTMENT AND THE PRICE WAS RIGHT. More

by portiapete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cleo Duenas
Apr 23, 2020 -

Rusnak/Pasadena Porsche responded

Thank you for the kind words during these hard times! We're happy to hear our team was able to handle your vehicle recall and we look forward to seeing you again in the future.

April 18, 2020

Jason is very accommodating. He helped me power through the often time-consuming process of registering my vehicle and explaining what service was needed and used his influence to speed up my wait time. M More

by terrydy
Recommend Dealer
Yes
Employees Worked With
Jason Yamasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2020 -

Rusnak/Pasadena Porsche responded

Terry, Thank you for taking the time to share your accommodating service experience with Jason! We truly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.

April 10, 2020

Always a positive experience here. They are friendly and knowledgeable. They are very courteous and listen to all my concerns. Jason is the best service advisor! More

by Linda
Recommend Dealer
Yes
Employees Worked With
Jason Yamasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2020 -

Rusnak/Pasadena Porsche responded

Hi Linda, Thank you for taking the time to share your positive experience and feedback for Jason. We are delighted to know he's been the best service adviser for you. Let us know if we can assist again. We are here to help!

April 08, 2020

Great dealership. Service appt took longer than necessary because of a shortage of service advisers. Otherwise excellent all around. Work finished as promised, loaner car was great. More

by wjwortman
Recommend Dealer
Yes
Employees Worked With
Raymond Liu
Apr 09, 2020 -

Rusnak/Pasadena Porsche responded

Hi there, thank you for the kind words! We're glad to hear our team has given you great service. We are here anytime you need help!

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