Rusnak/Pasadena Porsche

As an owner of 4 Porsche's I am an enthusiast in every way. The proper care and service of my cars is extremely important to me. I have been taking my cars to Rusnak Porsche Pasadena for many year every way. The proper care and service of my cars is extremely important to me. I have been taking my cars to Rusnak Porsche Pasadena for many years and Mike Barcellona in Service has taken wonderful care of me every time I need service done on my vehicles. Mike is always very courteous, helpful, and informative. Always going above and beyond to make sure that all my questions are answered and concerns addressed. He also takes the time to make sure I am taken care of and informed if any surprises should arise during a repair/service. The technicians are top notch and a special mention of Matt Esber, a lead tech who Mike introduced me to, has done the best quality work and service on my cars every time. Mike Barcellona is a great Service Advisor and I will continue to have all my Porsche's serviced at Rusnak Porsche Pasadena More

I've had my last 3 911s serviced with Mike, and over that time he and the service team at Rusnak Pasadena Porsche have earned my trust. Mike is a no nonsense straight shooter and his goal is to ensure t that time he and the service team at Rusnak Pasadena Porsche have earned my trust. Mike is a no nonsense straight shooter and his goal is to ensure that your car is running perfectly. My 991 had some very random rattles and Mike and the team did some incredible detective work to quiet it, making sure I was completely satisfied and happy with the work. I've never seen anything like it. Mike really knows how important our Porsches are to us P-Car guys, and his manager John is right there to back him up. These guys have the cleanest shop I've ever seen and every single staff member I've encountered has been courteous and pleasant. There is not an ounce of pretension in the service department and I feel confident taking my cars to them. More

I have utilized the Rusnak Pasadena Porsche service department for 911's and Cayenne's. My SA Mike Barcelona is always available to meet our requests for appointments and on several occasions he will p department for 911's and Cayenne's. My SA Mike Barcelona is always available to meet our requests for appointments and on several occasions he will pick our vehicles, which helps with our busy work schedules. Mike informs me of any service updates or recommended repairs my 997 or the wife's Cayenne S may require. I would recommend Rusnak Pasadena Porsche for any 911 or Cayenne service. More

Jeff is always a pleasure to work with. He evaluates my service needs quickly and fairly and makes recommendations that I deem to be spot on. He goes the extra mile to ensure I am a happy Rusnak customer. service needs quickly and fairly and makes recommendations that I deem to be spot on. He goes the extra mile to ensure I am a happy Rusnak customer. I wouldn't go anywhere else - even now that my car is out of warranty. More

Thank you for your competent, expedient, professional services, Scott & Stephanie! It was most pleasant being serviced by you guys! My baby and I are Happy Campers, pls don't receive my "Good" rating a services, Scott & Stephanie! It was most pleasant being serviced by you guys! My baby and I are Happy Campers, pls don't receive my "Good" rating a denouncement of you, it's just that I believe there is "Always" room for improvement. More

Henrik was a great help when purchasing our Cayman. He went above and beyond to make us happy. If we were ever in the market for another Porsche, we would not hesitate to go back and ask for Henrik. went above and beyond to make us happy. If we were ever in the market for another Porsche, we would not hesitate to go back and ask for Henrik. More

I was looking all over the country for a used BMW and I called Rusnak because I saw they had a car that met my criteria. I did some reading online and saw that Henrik had some good reviews, so I asked for called Rusnak because I saw they had a car that met my criteria. I did some reading online and saw that Henrik had some good reviews, so I asked for him. I was very leery of getting involved with a dealership and was looking for a deal on a used car that would be a private party transaction. But Henrik was very low key and told me I should come in to look at the car. I did and ended up buying it there. Most importantly, Henrik has stayed in touch with me after the sale and has invited me to stop by and get a detail when I'm in the area. He was very professional and did not put on the hard sales pitch. He knew that I was looking for a specific car and understood that his sales pitch would not change my mind. I will deal with Rusnak again thanks to Henrik! More

The salesperson we talked to was friendly, welcoming and everything went great until it came time to purchase the car. First, I was to pay the full msrp price with absolutely no discount. Second, the sales everything went great until it came time to purchase the car. First, I was to pay the full msrp price with absolutely no discount. Second, the sales manager Ed Andary was the most unfriendly and rude person I have ever met at a car dealership. His attitude was completely unprofessional. I need to stress that the ONLY reason for not purchasing a car at this dealership was because of the sales manager's attitude. I feel awful for the sales who was helping me choose a car because he had been great. More

Henrick was very friendly and helpful. I had a hard time with two other dealerships that I went to and felt that they were not being very honest. I was impressed with how honest and truthful Henrick was. with two other dealerships that I went to and felt that they were not being very honest. I was impressed with how honest and truthful Henrick was. He is a great person to do business with and I would definitely recommend him to friends. More

I live in the Wilshire area which is between Downtown LA and Beverly hills. I've been looking for a used 911 for almost 3 months now. the dealers that are around me do have some nice selection of used Porsc and Beverly hills. I've been looking for a used 911 for almost 3 months now. the dealers that are around me do have some nice selection of used Porsche's, but when ever I walked in to the dealer I was not treated well. Some of the sale people did not even greet us or approach to see if we needed any help or what ever. My friend had bought a new car from Rusnak, and told me that he was very happy with the service he got from them. So, about a week ago me and my wife decided to just go there. The sales person that we talked to was Henrick, He was the same sales person that had helped our friend. He has been there for more then ten years. He is a very nice guy, and now I know why my friend loves this place. All I can say is that Henrick treated us as if we knew each other for years, He was polite and honest. The deal that we got from them was great also. Good luck to all of you looking for a nice Porsche. More