Back

Rusnak/Pasadena Porsche - Service Center

Pasadena, CA

not yet
rated
170 Reviews

170 Reviews of Rusnak/Pasadena Porsche - Service Center

Sort by
October 10, 2019

From acceptance, services, refreshments, restroom, loaner, car wash to pick up my car back, it’s all smooth and high quality experience, I enjoyed very much! More

by Mjenn
Recommend Dealer
Yes
Employees Worked With
Jason Yamasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Acceptance guy n loaner lady
Oct 11, 2019 -

Rusnak/Pasadena Porsche responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 08, 2019

I truly appreciate the great service and personal care from Jason at the service department. He really goes out of his way to take care of the customers needs. More

by Fred Minassian
Recommend Dealer
Yes
Employees Worked With
Jason Yamasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ka
Oct 11, 2019 -

Rusnak/Pasadena Porsche responded

Hi, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 05, 2019

Excellent service from Raymond Liu. Fred Pourfarzib, my sales contact introduced me to the service department and the workshop. I like knowing who works on my car since I have new and classic Porsches. I w More

by jldf3045
Recommend Dealer
Yes
Employees Worked With
Fred Pourfarzib, Alex Padilla, Raymond Liu
Oct 08, 2019 -

Rusnak/Pasadena Porsche responded

Hello, we are glad we could help! We hope to see you soon!

October 03, 2019

Jason Yamasaki Jay was great - professional, courteous, helpful, and quick. Cleo checked me in fast. Arman the tow driver called ahead to make sure the dealer would More

by rbarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yamasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cleo Duenas
Oct 08, 2019 -

Rusnak/Pasadena Porsche responded

Hello, we really appreciate your feedback! Until the next time we meet, take care!

October 01, 2019

Awesome Service Got me in same day and even had a good smile!!!!! and did not have any issues. Very understanding of all problems. I appreciate it. More

by Rockbite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yamasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Rusnak/Pasadena Porsche responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

September 28, 2019

Service Roberto my service advisor is smart and kind. Anyone dealing with him will be satisfied with the results, and I always get a Porsche loaner car. More

by tan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Guajardo
Oct 02, 2019 -

Rusnak/Pasadena Porsche responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2019

Service review Friendly, knowledgeable service delivered on time promised. Keeping in touch with me throughout the day via text message was appreciated. Prices a More

by DuaneOtten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yamasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2019 -

Rusnak/Pasadena Porsche responded

It is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2019

Thank you Very quick in and out, like all the perpceeture, Raymond call and follow up, there was a dens in my car and today told into Check up and he did. Than More

by Thedoor34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Liu
Sep 23, 2019 -

Rusnak/Pasadena Porsche responded

Hi there! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

September 17, 2019

My 2019 Porsche Cayenne Turbo service I brought my automobile in for a service and my service advisor Cleo Duenas took care of me from start to finish. She was extremely attentive and pro More

by Kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cleo Duenas
Sep 19, 2019 -

Rusnak/Pasadena Porsche responded

It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.

September 08, 2019

Appointment Left few massages no one called , no one picking up to make an appointment. Had to go though sales department. Thank you Cleo , excellent job More

by Aby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cleo Duenas
Sep 10, 2019 -

Rusnak/Pasadena Porsche responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope you have a great day!

...
4
...