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Rusnak Volvo Cars Westlake

Thousand Oaks, CA

4.8
78 Reviews
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3839 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 78 reviews

December 19, 2025

Engine light came on and dealership accommodated same day service. They were also able to provide a loaner More

by Speedster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2025 -

Rusnak Volvo Cars Westlake responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2025

Denis Kenny was fantastic and everyone at Volvo Westlake was incredible. I had an incredible experience there and couldn’t recommend them enough. I will absolutely be back and recommend to everyone. More

by Katherinechen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Zachariah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2025 -

Rusnak Volvo Cars Westlake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rusnak Volvo Cars Westlake. Thanks for the recommendation, and have an amazing day!

December 12, 2025

I didn’t have a lot of contact with the dealership itself other than Dennis, very nice person, I like the soft sale. I do not like pushy salesman. Dennis did a great job for us. Give him a five star rating. More

by Stoyboy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Zachariah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2025 -

Rusnak Volvo Cars Westlake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rusnak Volvo Cars Westlake. Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2025

Service has been unresponsive for the last week regarding repair to our EX90. We had to pick up the car with no work done as to not be left without a vehicle. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Kramer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Chavez
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2025

This dealer had good service and good selection. I have no idea if I got a good deal since this is the first time I purchased a car on my own. I do like the car and my price is affordable for me. More

by nancycorradini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Zachariah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Online sales rep.
Dec 11, 2025 -

Rusnak Volvo Cars Westlake responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusnak Volvo Cars Westlake. Please don't hesitate to reach out if there's anything additional we can do for you.

November 25, 2025

Great experience! !! Both Nelly and Seth did above and beyond to help me with my new car. Great team, and I am super happy with my new Volvo (ex Audi driver). More

by maki Volk
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Zachariah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nemanja Djikanovic and Seth (sales)
Nov 26, 2025 -

Rusnak Volvo Cars Westlake responded

Maki, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2025

Very well run , clean place. Excellent service. Very professional employees. And so many options to choose from. More

by raimonda.banakiene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Zachariah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Rusnak Volvo Cars Westlake responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2025

Excellent service mechanics & service personnel. I have been taking my 2014 XC90 since January 2025 for maintenance, along with adding improvements before going on long road trips into the Northe More

by v_maldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Taylor
Nov 23, 2025 -

Rusnak Volvo Cars Westlake responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

November 16, 2025

Super happy with my lease deal at Rusnak Volvo. I worked with Eric. It was smooth and easy. He explained everything very well to me. Highly recommend working with Eric. More

by Crlyqqqs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Wiesener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Zachariah
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Rusnak Volvo Cars Westlake responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2025

No nonsense sales staff. Helpful and professional. They had answers for all my questions and were able to get my car that day. More

by ajaysahgal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Wiesener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Zachariah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2025 -

Rusnak Volvo Cars Westlake responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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