Rusnak Volvo Cars

This is my second time coming to the same dealership. I love dealing with Emily, she is very nice and always makes sure that I am happy with the service. I am a busy mom on a go, so having a car that is we love dealing with Emily, she is very nice and always makes sure that I am happy with the service. I am a busy mom on a go, so having a car that is well taken care of is a must for me. Both times all issues/problems were resolved in a timely, satisfactory manner. My car was fixed, washed/cleaned (even under the booster seat – no car wash ever bothers to get there). Everything went out as promised. More

I bought a used Volvo S40. After I signed everything I bought a used Volvo S40. After I signed everything they took the car for a wash! (The car came back dirty!) After that I drove 20 miles and the c I bought a used Volvo S40. After I signed everything they took the car for a wash! (The car came back dirty!) After that I drove 20 miles and the car broke down! My buddy checked the car and he said it has a really old battery and it's not even the right type! I called Rusnak back and THE OFFICE MANAGER PROMISED (MOHAMMED) that he pays for the tow. They told me to call AAA and use my card, but when we get there, they will take care of it with their card! Of course the manager lied, when we got there he started to argue about the price of the tow and just gave a nasty attitude to the tow-guy. SO he left and my AAA card was charged! I also noticed that one of the screws are missing from the wheel, so I told the manager! He told me I have four more and shouldn't be worried! They also promised me 1/2 on the first maintenance, which promise they never kept! I wasn't even able to reach the salesperson for the service discount! Than three weeks later he calls me and tells me that I shouldn't have taken the car anywhere else! I told him they recomended $800 worth of repairs on the car, he said they just want money and they most likely lied! (Visited Galpin Volvo for the maintenance!) I decided to go to a dealership to buy a used car, because I am tired of dealing with used car salesman. THIS PLACE WAS WORSE THAN ANY USED CAR DEALER I EVER VISITED!!!!! More

the following is email sent to Rusnak regarding our experience: we have met with one of your sales associate in your abscense. one thing i can tell is that it was one of my worst experience. i wil experience: we have met with one of your sales associate in your abscense. one thing i can tell is that it was one of my worst experience. i will not name any names. quotes over the phone and in the dealer were completely different and not even close. first we were very delighted and excited to receive a great deal. however, we soon found out it was all false. it seems he was just giving misleading quotes to lure potential buyers into your dealer. we were ready to purchase and make the deal. we even filled out financial application. when we pointed out the difference, he flatly denied our conversation. i dont know how you guys conduct your business in that misleading and deceitful manner. i will not recommend Rusnak to anyone. More

The worst sales & service experience I have ever had in California. Tried to "low-ball" me on my trade, only to suggest that I take my car down the street to Carmax if I wanted more than the $7,500 off in California. Tried to "low-ball" me on my trade, only to suggest that I take my car down the street to Carmax if I wanted more than the $7,500 offered. Sales manager said, "...we are in the business of car sales not car buying." I left in disgust and bought elseware while receiving over $2,000 more for my trade. STAY AWAY!!! More

My dad had a volvo so one day, i help him take his car for a service because my school was also on colorado blvd. Forgot the service guy's name, but he was nice to you when you arrive. I just went there f for a service because my school was also on colorado blvd. Forgot the service guy's name, but he was nice to you when you arrive. I just went there for a oil change and tire rotation. when i came back to pick up my car, the service guy said my mount needed to be changed, and alot of junk which totaled $2000. He said he called me and left me a voicemail to confirm if i wanted to fix the stuff, but I never received any calls. So I told him I just wanted to get the car and go home. I went home and the week after, the air conditioner broke, and the turbo was not working right. Never had any problems prior to that. Had to sell the car for just $10000 and the car was only 5 yrs old. More