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Rusnak Volvo Cars
Pasadena, CA
1,342 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,342 reviews
July 05, 2020
Excellent service I was greeted in a prompt and friendly manner. Any requests were noted and accomplished. The work was finished promptly. I was notified during th I was greeted in a prompt and friendly manner. Any requests were noted and accomplished. The work was finished promptly. I was notified during the day about the progress of the work and telephoned when the car was ready. More
by BLG2030
Verified CustomerEmployees Worked With
July 03, 2020
Volvo XC40 Purchase Patrick Folsom helped me with my purchase. He was both knowledgeable and attentive to my needs. He made me feel confident about my purchase that day Patrick Folsom helped me with my purchase. He was both knowledgeable and attentive to my needs. He made me feel confident about my purchase that day. More
by mwaltsak
Employees Worked With
July 03, 2020
Juan Castaneda provides excellent customer service and makes buying a car extremely easy. Thanks Juan for our new 2020 Volvo S60 T6 and great price! makes buying a car extremely easy. Thanks Juan for our new 2020 Volvo S60 T6 and great price! More
by sbhump62
Employees Worked With
Juan Castaneda
July 03, 2020
Rusnak Volvo went the extra mile and a half I brought in our XC90 to have it checked out for noise it was making. Anthony and the technician staff went the extra mile and a half to trouble shoot I brought in our XC90 to have it checked out for noise it was making. Anthony and the technician staff went the extra mile and a half to trouble shoot the issue. They conducted several test drives to pinpoint the noise. Ultimately they believe they found the issue and made some repairs. I just got the car back a few days ago and will see if the problem has been resolved. If it hasn't I'll bring the car back, BUT I am incredibly appreciative of the service provided from top to bottom at Rusnak Volvo's service department. More
by SAR
Employees Worked With
Anthony Marino
July 03, 2020
Anthony Marino is the best! He is always helpful, polite, and efficient. My wait times are reasonable and it is easy to get feedback from the service rep. and efficient. My wait times are reasonable and it is easy to get feedback from the service rep. More
by DMGARCIA61
Employees Worked With
Anthony Marino
July 03, 2020
Service department Great service, Mr. Naeem was so cooperative, I recommend Rusnak to my friends and family. Thank you for your safety and service. Everybody from gree Great service, Mr. Naeem was so cooperative, I recommend Rusnak to my friends and family. Thank you for your safety and service. Everybody from greeting person and car wash was perfect More
by HANKNOORI115
Employees Worked With
Other Employees :
Don't the names, but greeting person, cashier and car wash
July 03, 2020
Friendly, professional, and courteous service... as always. Check in was easy and efficient. I was alerted by text (at the promised time) once the service was completed. always. Check in was easy and efficient. I was alerted by text (at the promised time) once the service was completed. More
by elarson2
Employees Worked With
July 02, 2020
Anthony is always so helpful and they usually try to accommodate a speedy service. I will only bring my Volvo to the Rusnak service. They are the best! accommodate a speedy service. I will only bring my Volvo to the Rusnak service. They are the best! More
by NATALIECONTRERAS65
Employees Worked With
Anthony Marino
July 02, 2020
When I called for the appointment and asked for a loaner When I called for the appointment and asked for a loaner car, they refused to provide me one saying it only takes 1.5 hours. They ended up takin When I called for the appointment and asked for a loaner car, they refused to provide me one saying it only takes 1.5 hours. They ended up taking more than 2.5 hours to do a computer update.(recall issue fix) I suggest them to provide a loaner car next time, and not eat up customers time. More
by yonghoonkim16
Employees Worked With
Anthony Marino
July 02, 2020
Anthony was great as always! True professional. Appreciate that he called me an Uber and also made sure that the interior of my car was vacumed. Appreciate that he called me an Uber and also made sure that the interior of my car was vacumed. More
by Volvo Customer
Employees Worked With
Anthony Marino
