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Rusnak Volvo Cars

Pasadena, CA

4.9
1,334 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,334 reviews

November 30, 2019

Great experience. She made the process quick and easy, very very happy with the experience and the car. Would recommend to a friend any day. More

by Rebekah
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 29, 2019

Very easy process and great selection. This was our second Volvo lease in a row with Rusnak. Chris (internet sales) was great to work with. He was responsive, flexible, and straightforwar More

by DARREN.NIELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 28, 2019

Customer oriented Patrick came in early before his shift, found just the car I wanted and gave me a fair deal with excellent service. My second time working with him on More

by ZFIRST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 27, 2019

Srvice From the moment I contacted them until I drove out with my new V60 the customer service was first class. They worked with me to get the a fair price More

by zyman18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 27, 2019

It was my first time buying a Volvo. Christine made my experience easy and fast. She is also extremely experienced in Volvo. Overall experience was fantastic! More

by Sushi
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 27, 2019

200000 Mile Tune Up Came in for my 20,000 mile tune up and had a wonderful experience. Quick, friendly service. No BS up sells. Will definitely be back. More

by ASHLEYLAUREN23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 27, 2019

Professional, easy and wonderful! Rusnak Vovo was amazing. My salesperson, Patrick was kind, thorough and very professional. I LOVE my new Volvo and would definitely go back to Rusnak More

by Michelemasjedi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barby, Ephrem Yohannes
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 26, 2019

10k service Made appointment online and Waited for work to be done. Coffee and entertainment available. Courteous staff, asked if I was being helped or if I need More

by MPEREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 26, 2019

Vehicle XChange program My first experience with Rusnak Volvo was in June of 2017. We just adopted our daughter and wanted a reliable car. We ended up leasing a 2017 XC60. More

by LUKPAV67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafik
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 26, 2019

Worked not completed as noted on invoice. I do not have any issues with Mr. Marino who generated the invoice based on the two issues with my XC70. He was polite, helpful and efficient. The pro More

by MARIOMILAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Marino
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. We hope to hear from you soon.

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