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Rusnak Volvo Cars
Pasadena, CA
1,379 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,379 reviews
December 04, 2019
Always excellent service My adviser Naaem is always excellent and insures my car receives premium service. The cashier and other staff are very helpful and treat each custome My adviser Naaem is always excellent and insures my car receives premium service. The cashier and other staff are very helpful and treat each customer with respect. You are to be applauded on the high quality of your employees. Thank you for another excellent experience. More
by lheher
Verified Customer
December 04, 2019
Brakes service warranty repair Easy , fast, professional. Fixed the problem. Have been before and make the extra trip to be taken care of by Na’eem who is excellent at his job. tha Easy , fast, professional. Fixed the problem. Have been before and make the extra trip to be taken care of by Na’eem who is excellent at his job. thanks again. More
by EDEN.GAHA
December 03, 2019
Service visit at the Pasadena location. Engine light repair and general check up on lease car as well as ongoing service under lease agreement arrangement visit at the Pasadena location. Engine light repair and general check up on lease car as well as ongoing service under lease agreement arrangement More
by B_EMONS
Employees Worked With
Anthony Marino
December 03, 2019
Thank you Naim After buying my used 2014 xc60 I was having trouble with my passenger window going back up. Pasadena Volvo took care of it immediately and Naeem is to After buying my used 2014 xc60 I was having trouble with my passenger window going back up. Pasadena Volvo took care of it immediately and Naeem is to thank! It sure can be stressful when its raining and you have no options, but Naeem took great care of me and my car! I appreciate you Naeem’! And service workers! More
by moniquemonroe
Employees Worked With
November 30, 2019
Organized, attentive, competent.I was treated Organized, attentive, competent. I was treated professionally. They listened to what I wanted and did not try selling additional services I did not Organized, attentive, competent. I was treated professionally. They listened to what I wanted and did not try selling additional services I did not want. Sales person had the car prepared well and explained the car to us very well. More
by adavodi
Employees Worked With
Adamika Rushel. 5 stars, Head of Finance, 5 stars
November 30, 2019
Great experience. She made the process quick and easy, very very happy with the experience and the car. Would recommend to a friend any day. very very happy with the experience and the car. Would recommend to a friend any day. More
by Rebekah
Employees Worked With
November 29, 2019
Very easy process and great selection. This was our second Volvo lease in a row with Rusnak. Chris (internet sales) was great to work with. He was responsive, flexible, and straightforwar This was our second Volvo lease in a row with Rusnak. Chris (internet sales) was great to work with. He was responsive, flexible, and straightforward. The financing process (lease) was also straightforward and pleasant. More
by DARREN.NIELSON
Employees Worked With
November 29, 2019
Customer oriented Patrick came in early before his shift, found just the car I wanted and gave me a fair deal with excellent service. My second time working with him on Patrick came in early before his shift, found just the car I wanted and gave me a fair deal with excellent service. My second time working with him on a sale. More
by ZFIRST
Employees Worked With
November 27, 2019
200000 Mile Tune Up Came in for my 20,000 mile tune up and had a wonderful experience. Quick, friendly service. No BS up sells. Will definitely be back. Came in for my 20,000 mile tune up and had a wonderful experience. Quick, friendly service. No BS up sells. Will definitely be back. More
by ASHLEYLAUREN23
Employees Worked With
Michael
November 27, 2019
Srvice From the moment I contacted them until I drove out with my new V60 the customer service was first class. They worked with me to get the a fair price From the moment I contacted them until I drove out with my new V60 the customer service was first class. They worked with me to get the a fair price and the pickup and paperwork was done in a very fast and efficient wat. More
by zyman18
Employees Worked With
