Back

Rusnak Volvo Cars - Service Center

Pasadena, CA

not yet
rated
904 Reviews

904 Reviews of Rusnak Volvo Cars - Service Center

Sort by
July 01, 2021

Anthony was great, provided me with incredible service!!!! Positive attitude, attentive, friendly, fast, great customer service. I would highly recommend him to anyone seeking Volvo service. More

by SYCHEN71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 03, 2021 -

Rusnak Volvo Cars responded

Thank you for the wonderful review! We are glad to know that you received friendly and attentive customer service. We hope to see you again at Rusnak/Pasadena Volvo.

July 01, 2021

Na’eem the service writer was helpful and professional. I’veI never feel welcomed driving in. I even purchased my car there. A smile goes a long way More

by HARRYKHAYALIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Rusnak Volvo Cars responded

Harry, Thank you for bringing this to my attention. I would like to speak with you about the level of service you receive when you visit Rusnak/Pasadena Volvo. We will certainly work toward implementing better measures. Please reach out to me at your soonest convenience. I hope to address your concerns. General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 www.rusnakvolvocars.com

July 01, 2021

Awesome dealer. Great staff. It was awesome using the Valet service to get my car serviced. They picked up my truck and dropped it off at my home same day. Easy, convenient and hassle free process. More

by aguilarprivate24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

Rusnak Volvo Cars responded

We are glad to hear that you had an enjoyable experience at our Service Department. Thank you for choosing Rusnak/Pasadena Volvo.

June 30, 2021

I had a yearly service recently and the friendly staff, especially the service department, always efficiently serve and meet my needs in a timely matter. More

by JHONG60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Rusnak Volvo Cars responded

Our team at Rusnak/Pasadena Volvo thanks you for the 5-star rating. We are so glad your experience was friendly. Let us know if you need anything else.

June 29, 2021

Once again a great job was done by Anthony and the team at Rusnak! They solved the mystery of the trailer hitch software and got it up and running. More

by DWCROMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jun 30, 2021 -

Rusnak Volvo Cars responded

Thank you for the excellent review! We are thrilled to have been of service and we are happy to see that Rusnak/Pasadena Volvo was able to fix your trailer hitch software. If there is anything else that we can do for you, please be sure to let us know.

June 25, 2021

Anthony Marino was friendly and professional. The service was completed on time and without a hitch. More

by jcaligiuri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jun 26, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to leave a review for us at Rusnak/Pasadena Volvo. We're happy we could meet your expectations and can't wait to see you again soon!

June 25, 2021

Upon arrival I was greeted and kept abreast of the time it would take to complete the service. More

by EILEEN.CARRILLO.LAU
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2021 -

Rusnak Volvo Cars responded

Thanks so much for choosing Rusnak/Pasadena Volvo! We are glad you enjoyed your visit!

June 24, 2021

Na’eem was friendly and professional when I brought my car in for service. The service was finished in less than 3 hours and I look forward to getting my car serviced at Rusnak Volvo again. More

by agnes0320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Rusnak Volvo Cars responded

Thank you for your recommendation! We are glad you enjoyed your service visit. Come see us again soon!

June 18, 2021

Professional and customer service oriented dealership! I was pleased with my service advisor and his attempts to problem solve an air conditioning issue I identified. More

by IMGVPT
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2021 -

Rusnak Volvo Cars responded

We are pleased to learn that our team delivered a great service experience for you. We do hope we can be of assistance in the future. Take care!

June 18, 2021

I’m new to Volvo. My experience so far has been very positive. Service technicians have been great!! I would like a loaner when servicing vehicle as that has been my experience with Lexus. More

by JOHNCHACON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman
Jun 20, 2021 -

Rusnak Volvo Cars responded

Hi, we set high expectations for ourselves so it’s gratifying to learn you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!