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Rusnak Volvo Cars - Service Center

Pasadena, CA

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904 Reviews

904 Reviews of Rusnak Volvo Cars - Service Center

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May 16, 2018

Friendly and helpful staff. Rusnak Volvo is a well managed dealership. There have been lots of improvement witnessed since I bought a XC90 which has been serviced by the dealersh More

by Vincentlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, the service and parts manager, Anthony Marino
May 25, 2018 -

Rusnak Volvo Cars responded

Thanks for this kind feedback! We are so happy that you had a positive service experience with our team. Please let us know how else we can assist if you run into any more issues. Thanks again!- Sally S., General Manager

June 24, 2017

First maintenance Experience I really feel confident that my car is in great shape. And it all is due to N.Adams attention to details.His knowledge about car maintenance is eviden More

by Elsa Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2017 -

Rusnak Volvo Cars responded

Else, I am so happy to hear that you enjoyed your Service experience with Adam! Thank you for this terrific feedback, and thank you for choosing Rusnak/Pasadena Volvo! - Sally S., General Manager

April 24, 2016

service for or Volvo XC 70. Prompt professional service and advise. Anthony did a great job. Recommendations were provided to ensure my brakes did not wear down any further and s More

by Rocket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2016 -

Rusnak Volvo Cars responded

Thank you for the great review and for recognizing Anthony! I am happy that he took great care of you. - Sally S., General Manager

March 07, 2016

Exceptional service I lost my car key and was extremely frazzled. I went to the Service Department and Anthony Marino provided exceptional service. He was able to provi More

by kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Mar 17, 2016 -

Rusnak Volvo Cars responded

Thank you for the great review! Losing your keys is definitely stressful, but we are happy that we could turn this around for you! Thank you for recognizing Anthony.- Sally S., General Manager

September 27, 2015

service was excellent Without an appointment I was able to stop in for service on my Volvo that was taken care of thoroughly and professionally. I really appreciate it. Tha More

by XC60person
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Newton Jr.
Oct 07, 2015 -

Rusnak Volvo Cars responded

Thank you for the review! I am so happy to hear that our team was able to help you! - Ron W., General Manager

September 15, 2015

Good work/ as expected The service was very good..car is running great Would certainly recommend for Pasadena area Convenient pick an drop off and easy to get appointmen More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 24, 2015 -

Rusnak Volvo Cars responded

Thank you, Luis! It's great to hear that your expereince with our service team was positive and efficient! We hope you'll come back to see us! - Ron W., General Manager

September 01, 2015

Amazingly helpful!!! I brought my car to Rusnak to be repaired while I was on vacation. I came to pick it up on a Friday just before closing time (traffic delays). As I wa More

by ChristineM737
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mechanic de la Cruz, Eva de la Cruz and Brandy
Sep 11, 2015 -

Rusnak Volvo Cars responded

Thank you so much for the thorough review of your experience! I am ecstatic to hear that our team exceeded your expectations and helped fix a serious problem in your vehicle. We hope that you'll come back and see us again in the future! - Ron W., General Manager

August 27, 2015

Outstanding service. Courteous employees. Friendly and courteous employees from the service advisor to the janitor who was cleaning the driveway. Car was completed as promised. I was able to More

by samaan, elie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Newton Jr.
Sep 04, 2015 -

Rusnak Volvo Cars responded

Thank you so much for the positive review! I am happy to hear that your experience with us exceeded your expectations! We look forward to working with you again. - Ron W., General Manager

August 17, 2015

10000 miles update. The service was prompt, my staffer was patient and explained everything to me in detail. It was a great experience and they kept me in the loop as thi More

by steve66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Newton Jr.
Aug 27, 2015 -

Rusnak Volvo Cars responded

Thank you, Steve! So glad to hear that your service experience with us was a positive one! We hope that you'll come back and see us again! - Ron W., General Manager

July 21, 2015

good service Serious and responsible patient services ,There are places where children can play,There are also coffee for you to enjoy ,Their service makes me fee More

by daisy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Cooper
Jul 29, 2015 -

Rusnak Volvo Cars responded

Daisy, Thank you for taking a moment to share a little bit about your experience with us! We're grateful for the praise and we're glad we could make you so happy! Reviews like yours are why we are in this business.