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Rusnak/Westlake Audi
Thousand Oaks, CA
548 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 548 reviews
September 14, 2023
Melissa was awesome to work with! I am going to recommend people to her as she was direct, kind, and knowledgeable. She helped me out as much as she could and I couldn’t have asked f I am going to recommend people to her as she was direct, kind, and knowledgeable. She helped me out as much as she could and I couldn’t have asked for better customer service!! More
by dkaguilar15
Employees Worked With
Melissa
September 13, 2023
Customer service was excellent from the very start to finish. This is my first Audi and the experience was outstanding! The hands on training that Max S. Performed when he dropped off my car was amazin finish. This is my first Audi and the experience was outstanding! The hands on training that Max S. Performed when he dropped off my car was amazing! He took his time and went out of paste that was easy for me to follow along. Thanks to everyone at Rusnak Westlake Audi!!! More
by Monica S.
Employees Worked With
Max Sandow, Steve Miller, Christie Rutherford
August 31, 2023
It was nice and very easy,comfortable to purchase my audi2019. Rusnak audi westlake has very component team. Before me signing, any papers, Nia macros has explained me in detail what papers i am signin audi2019. Rusnak audi westlake has very component team. Before me signing, any papers, Nia macros has explained me in detail what papers i am signing. Service team also made sure, vehicle inspection has passed in detail and explained what is Serviced Thank you I recommend Rusnak Audi West lake. More
by kkvinodk
Employees Worked With
Melissa, Nia Macros and her manager
August 29, 2023
Juan & Ceasar are amazing. They made the whole process so fast & easy. They answered all our questions & gave me exactly what I wanted. Above & beyond. I'm a Customer for life. They made the whole process so fast & easy. They answered all our questions & gave me exactly what I wanted. Above & beyond. I'm a Customer for life. More
by victoriacalderon27
Employees Worked With
Ceasar Flores & Juan Maldonado
August 26, 2023
Fantastic dealership! Steve, Amy, Max and their team were all efficient, honest and easy to work with. I got the car I wanted in record time with no hassle at all. I’m a r Steve, Amy, Max and their team were all efficient, honest and easy to work with. I got the car I wanted in record time with no hassle at all. I’m a repeat customer and will be back again! More
by kr
Employees Worked With
Steve, Amy, Max
August 23, 2023
Very knowledge and helpful and easy to work with. Made the experience efficient. My third Audi with this team! Made the experience efficient. My third Audi with this team! More
by dwayne_gathers
Employees Worked With
