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Rusnak/Westlake Audi

Thousand Oaks, CA

4.9
550 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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3832 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 550 reviews

February 12, 2018

ALWAYS A GOOD EXPERIENCE! I recently decided to purchase my leased SQ5 because I love it so much. Andrew walked me through the process and made it as painless as possible. Afte More

by Audifan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Teramatsu
Feb 23, 2018 -

Rusnak/Westlake Audi responded

Thank you for taking time out of your day to review us and tell us about your vehicle purchasing experience. We sincerely appreciate you choosing us for your car buying needs and we hope you love your new car! -Ken C., General Manager

February 08, 2018

Longtime Satisfied Customer Have always had a good buying experience with Rusnak Audi. My recent transaction was no different. I appreciate Blakey coming in on his day off to com More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blakley
Feb 16, 2018 -

Rusnak/Westlake Audi responded

We sincerely appreciate your feedback on the excellent service that our staff provided to you! We are so glad that you enjoyed your visit with us and we look forward to seeing you again soon! -Ken C., General Manager

February 02, 2018

Pass Oxnard to drive to these guys... very satisfied so far! Pass Oxnard Deslership to get to these guys... very satisfied so far across the board. Would definitely recommend to anyone car shopping. Note: terri More

by GinaDeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Condran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Seehoffer
Feb 09, 2018 -

Rusnak/Westlake Audi responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here! Take care and come back anytime!-Ken C., General Manager

January 25, 2018

Unprofessional behavior and lack of respect for the customers needs. Mr. Madden was very uncooperative and mislead information. When asked for to additional information to calculated cost he More

by Author
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Madden
January 25, 2018

Service visit due to leak in passenger compartment. Jesus did a great job! Very courteous and professional. Rusnak Audi is great to work with. I really appreciate their knowledge and great customer s More

by garyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2018 -

Rusnak/Westlake Audi responded

Thank you for your wonderful compliments to Jesus and our customer service team. Hope to see you soon! -Ken C., General Manager

January 23, 2018

An Experience This is the best dealership i’ve Gone so far. Always courteous and welcoming, couple of things you automatically expect when your trying to service yo More

by Aries A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reed Galloway
Jan 26, 2018 -

Rusnak/Westlake Audi responded

We appreciate the review! We are glad that our team could provide a helpful and positive experience. Thanks again for your feedback and business! -Ken C., General Manager

Feb 05, 2018 -

Rusnak/Westlake Audi responded

Aries, thank you so much for taking the time to leave this amazing review. We are thrilled to hear we could go above and beyond your expectations -Ken C., General Manager

January 11, 2018

Best personal experience Rusnak Audi has been great to work with over the past several years. Faye has been very helpful in getting us the car & deal we wanted. Faye has bec More

by Jennifer C Wicksman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fay Moghadamniafalakdeh
Jan 24, 2018 -

Rusnak/Westlake Audi responded

We are happy to hear about your wonderful 5-star experience and that Faye took such great care of you! -Ken C., General Manager

January 04, 2018

Knowledgeable, no pressure, kind Yes I will recommend this dealership gladly. As a matter of fact I already have. Ask for Martin Stankov and Philip Mansour. Definitely get the educati More

by PPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Stankov
Jan 18, 2018 -

Rusnak/Westlake Audi responded

We so appreciate your business, and this excellent feedback. Thank you for being a part of the Rusnak/Westlake Audi family. -Ken C., General Manager

January 03, 2018

Love Audi Rusnak Westlake and Andrew! Audi. Rusnak westlake and Andrew T. are the Best! The customer service from this dealer is exceptional ! This is my 4 th lease from Andrew and I rec More

by Coops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Teramatsu
Jan 18, 2018 -

Rusnak/Westlake Audi responded

I am so pleased to hear about your top notch experience here at Rusnak/Westlake Audi. I am glad to know that you had a transparent and professional visit. -Ken C., General Manager

January 02, 2018

seamless and quick Everything worked out well and we were able to complete the transactions quickly and as expected. We bought one car and leased another and Andrew did More

by Luis Fernando Perez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Teramatsu
Jan 18, 2018 -

Rusnak/Westlake Audi responded

Thank you Luis! So glad to hear that you had an easy experience with us! -Ken C., General Manager

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