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Russ Darrow Chrysler Dodge Jeep RAM of Madison

Madison, WI

Overview
Employees
Reviews
Vehicles
4.6
660 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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3502 Lancaster Dr

Madison, WI

53718

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Showing 660 reviews

June 10, 2025

Worked with us and was patient. Very nice and personable. Got us exactly what we were looking for. More

by mfalesnik
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krisha Saley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Rogalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 10, 2025

The service department is great! I sent my brother in with my car and the service department sent me a video of my cars inspection. More

by bailway11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 10, 2025

My experience has been that the personnel are attentive, informative and friendly. My experiences thus far have been very good. More

by hithex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Dendaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 08, 2025

It is always a pleasure and pleasant experience to visit my dealership. All the staff is polite, friendly and very knowledgeable. The facilities are always clean, comfortable, The popcorn and drinks ar More

by S & M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 07, 2025

Had a very easy time with purchasing a vehicle! All the staff members were great and very helpful! More

by daniel.wallner
Recommend Dealer
Yes
Employees Worked With
Adam Odor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Odor
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Jun 07, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 05, 2025

Always happy with my service work completed at Russ Darrow. I will continue to use them for service work. More

by Ginny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 04, 2025

I had a problem with my alternator when on the road and Darrow Dodge was very helpful and was able to fix my problem and get me back on the road with less expensive than what they qouted and in less time t More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 03, 2025

Chris Ziegler at Russ Darrow Madison is your go to Serivce guy. Chris keeps you posted on all steps taken on the maintenance being performed. More

by goosecommander27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 03, 2025

They helped me find what I was looking for! Great job, very helpful. Definitely recommend More

by Amiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mayweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Here at Russ Darrow Chrysler Dodge Jeep RAM of Madison, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

June 03, 2025

Always a friendly group willing to work with you solutions and in a timely manner. More

by carriem0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Pitts
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Jun 03, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

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