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Russ Darrow Chrysler Dodge Jeep RAM of Madison

Madison, WI

Overview
Employees
Reviews
Vehicles
4.6
862 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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3502 Lancaster Dr

Madison, WI

53718

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Showing 862 reviews

December 02, 2025

Clear communication, available for questions, professional Anthony is an asset to the Russ Darrow service team. More

by joebialkowski
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
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Dec 02, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Chad Ellis chad.ellis@russdarrow.com

December 01, 2025

Parker and Tyler are some young go getters that show true professionalism in there work. More

by JOEB19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Rogalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Kulp
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Dec 01, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chad Ellis chad.ellis@russdarrow.com

November 30, 2025

Parker was very knowledgeable, listened to what I needed. He's a great asset to this company More

by cherylmayr56
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Parker Rogalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for your feedback on your recent visit to Russ Darrow Chrysler Dodge Jeep RAM of Madison. It's great to hear that we were able to assist you and that you had such a positive experience. Chad Ellis chad.ellis@russdarrow.com

November 30, 2025

I had an outstanding experience working with Daniel Wallner while searching for a new vehicle. His knowledge was incredible — he walked me through multiple brands, models, price ranges, both used and n More

by DIS2001STEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Wallner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Chad Ellis chad.ellis@russdarrow.com

November 29, 2025

Easy to schedule, quick & friendly service Nice video explaining services completed Nice lounge area More

by psorens
Recommend Dealer
Yes
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Nov 30, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Chad Ellis chad.ellis@russdarrow.com

November 29, 2025

Wonderful and pleasant, we will purchase future vehicles from them. Russ Darrow was wonderful and pleasant, we will be purchasing future vehicles from them. More

by Gamefreak77
Recommend Dealer
Yes
Employees Worked With
Kaylum Merklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylum Merklein
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Nov 30, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Chad Ellis chad.ellis@russdarrow.com

November 26, 2025

I brought my vehicle in to see what the possible rotting/burning smell in my car was coming from. Only happens about every other drive. They found nothing and I was charged $230. They told me I coul More

by jeneamontanez
Recommend Dealer
No
Employees Worked With
Lucas Dendaas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Chad Ellis chad.ellis@russdarrow.com

November 25, 2025

Efficient and fast, friendly service, comfortable waiting room, friendly service guy, need more Jeeps to sell though More

by terryolney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Nov 25, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Chad Ellis chad.ellis@russdarrow.com

November 25, 2025

Excellent service and responsive to our needs Thank you. Chris provided service above and beyond my expectations. More

by SMVETTER
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ziegler
Report | Print
Nov 25, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Chad Ellis chad.ellis@russdarrow.com

November 25, 2025

Excellent service and responsive to our needs Thank you. Chris provided service above and beyond my expectations. More

by SMVETTER
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ziegler
Report | Print
Nov 25, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. Chad Ellis chad.ellis@russdarrow.com

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