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Aly Mohr

Overview Reviews (104) Inventory (198)

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Aly Mohr

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.8

104 Reviews

Overview Reviews (104) Inventory (198)

Dealership Experience

9 yrs

Industry Experience

14 yrs, 4 mos

Languages Spoken

English

4.8

104 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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104 Reviews of Aly Mohr

March 28, 2026

Dealership Rating

Employee Rating

Was very quick and informative and over all great experience for my jeep services. Great service experience for my jeep services. Great service More

by NEYE4DESIGN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Chris Ziegler, Rob Jensen, Nathan Swan, Anthony Rivera, Sara Pitts

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Mar 28, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It’s great to hear our team provided quick and informative Jeep service and made it a positive experience. We appreciate you trusting us with your vehicle maintenance. Thank you for sharing. Chad Ellis chad.ellis@russdarrow.com

March 13, 2026

Dealership Rating

Employee Rating

Only completed the work I asked for. Not overly pushy with additional maintenance. Fast! Welcoming. Not overly pushy with additional maintenance. Fast! Welcoming. More

by andesiii

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alyson Mohr

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Mar 14, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We’re glad the service on your Dodge Challenger was completed as requested in a welcoming and efficient manner. Alyson and our team appreciate your note about transparent communication and quick turnaround. Thank you for trusting us with your Challenger. Chad Ellis chad.ellis@russdarrow.com

February 25, 2026

Dealership Rating

Employee Rating

Very quick and efficient service, I was in and out in less than an hour. Comfortable waiting room with nice amenities. less than an hour. Comfortable waiting room with nice amenities. More

by FREYSS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alyson Mohr

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Feb 26, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for sharing your positive experience with your Jeep Gladiator service. We’re glad Alyson and our team could get you in and out in under an hour and that you found the waiting area comfortable with nice amenities. We look forward to assisting you again. Chad Ellis chad.ellis@russdarrow.com

February 25, 2026

Dealership Rating

Employee Rating

Welcoming and friendly I find this dealership and the staff welcoming and friendly. I appreciate the comfy waiting spaces. staff welcoming and friendly. I appreciate the comfy waiting spaces. More

by TANYA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alyson Mohr

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Feb 25, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We’re delighted our staff made you feel welcome and that you found the waiting area comfortable. Thank you for the five-star review on your Jeep Cherokee service. We look forward to helping you again. Chad Ellis chad.ellis@russdarrow.com

February 09, 2026

Dealership Rating

Employee Rating

When I showed up to use the express lane, I had been told that I needed an appointment and I didn't have one. Alyson kindly allowed me to get in for an oil change this time. The whole process was smooth and that I needed an appointment and I didn't have one. Alyson kindly allowed me to get in for an oil change this time. The whole process was smooth and job well done. Not to mention everything was done in a timely manner even with lots of other cars waiting. More

by Bayza17

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alyson Mohr

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Feb 10, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing our express lane for your Jeep Grand Cherokee oil change. We’re pleased Alyson could fit you in without an appointment. It’s great to know we kept things moving quickly even with many cars waiting.

January 28, 2026

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Employee Rating

I was told 2 different things when I had to have my car towed shortly after I bought it has 2 batteries, then yesterday when I was in there for a oil change and batteries they told me I only have 1 batter towed shortly after I bought it has 2 batteries, then yesterday when I was in there for a oil change and batteries they told me I only have 1 battery and it's under the front seat passenger side im confused because there's a battery under the hood to so I dont know if there's 2 batteries or 1 so what battery did they test yesterday. More

by sandybomkamp

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 28, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Sandy, thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Chad Ellis chad.ellis@russdarrow.com

January 06, 2026

Dealership Rating

Employee Rating

Always have had a great experience with Chris Ziegler. very helpful, courteous, and easy to work with. very helpful, courteous, and easy to work with. More

by Commercial building solutions

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lucas Dendaas, Chris Ziegler, Rob Jensen, Nathan Swan

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Jan 06, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Chad Ellis chad.ellis@russdarrow.com

January 01, 2026

Dealership Rating

Employee Rating

Professional and accommodating. Ali was very helpful getting the recall resolved Will be back soon Ali was very helpful getting the recall resolved Will be back soon More

by Scottyzigz

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alyson Mohr

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Jan 01, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Chad Ellis chad.ellis@russdarrow.com

December 10, 2025

Dealership Rating

Employee Rating

It was quick checking in with my JEEP and then also when picking up and paying for the service. picking up and paying for the service. More

by kris39

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 10, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chad Ellis chad.ellis@russdarrow.com

November 20, 2025

Dealership Rating

Employee Rating

The service department kept me updated. The work was done in the time frame that was given. The staff is professional and concerned with the safety of the vehicle. The work was done in the time frame that was given. The staff is professional and concerned with the safety of the vehicle. More

by barb_arah

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Chris Ziegler, Rob Jensen, Nathan Swan

Report | Print

Nov 20, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chad Ellis chad.ellis@russdarrow.com

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