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Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
621 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 621 reviews
March 19, 2020
I just had repairs done to my 2014 1500 RAM truck. The superb service I get from Chris who works in the service Dept is the reason I continue to take our vehicles to Russ Darrows. We have a 2016 300 also, superb service I get from Chris who works in the service Dept is the reason I continue to take our vehicles to Russ Darrows. We have a 2016 300 also, I call Chris for my wife’s car also. Chris calls with updates, suggestions, etc.., He is the reason we purchase Chrysler vehicle s!! Thanks Chris. More
by Mcilrath.joel
Employees Worked With
March 15, 2020
I was very happy with the service we received. Our person was very attentive and listened to what we were looking for. He was very nice. person was very attentive and listened to what we were looking for. He was very nice. More
by Patty
Employees Worked With
March 14, 2020
Stopped in for an oil change on Saturday morning. Everyone was extremely helpful. The service was fast even though it seemed busy my car was finished quickly. Everyone was extremely helpful. The service was fast even though it seemed busy my car was finished quickly. More
by Mike
March 10, 2020
The service technician Chris is always warm and welcoming. He always goes out of his way to make the experience extremely pleasant. Thanks for the continued great service! welcoming. He always goes out of his way to make the experience extremely pleasant. Thanks for the continued great service! More
by Btrupsjeep
Employees Worked With
February 28, 2020
I won’t take my Jeep anywhere else. I drive 30 minutes to get to this dealership. There are other places to take it to that are closer to my house. I know the customer service I will get here and they will d get to this dealership. There are other places to take it to that are closer to my house. I know the customer service I will get here and they will do the work correctly. I haven’t ever had to worry about the work I have done. I’m happy to drive the 30 minutes! More
by Buddy
February 24, 2020
The dealership was easy to work with. Andrew was very knowledgeable on the Jeep Gladiator that we were interested in. He had a no-pressure style that we appreciated and earned him a sale!! knowledgeable on the Jeep Gladiator that we were interested in. He had a no-pressure style that we appreciated and earned him a sale!! More
by Dale and Joan Zanskas
Employees Worked With
Andrew Carter, Joulian Gomez
February 10, 2020
Brian was extremely helpful and patient with our vehicle selection. He brought us a car from the Milwaukee store which we consequently purchased. Brian is very knowledgeable about Jeep vehicles which was al selection. He brought us a car from the Milwaukee store which we consequently purchased. Brian is very knowledgeable about Jeep vehicles which was also helpful. In addition, he does household repair tasks for his mother. That's not car related, but it speaks to his integrity. I would purchase again from Brian anytime. The Used car Manager Jon also found a way to get us a bit extra on our trade-in which is much appreciated. Thank you Brian and Jon. More
by tpseals
Employees Worked With
Jon Garcia, Brian Nordlie
January 31, 2020
The service staff at Russ Darrow Jeep in Madison went beyond my expectations to get my Wrangler back on the road quickly, while minimizing disruption to my busy schedule! beyond my expectations to get my Wrangler back on the road quickly, while minimizing disruption to my busy schedule! More
by Pierc
Employees Worked With
January 29, 2020
66 years old and this dealership and their personell were above top flight. Maddy in phone service to Chrystal our salesperson were the best sales reps I have EVER worked with. GREAT dealership!!!!!!! above top flight. Maddy in phone service to Chrystal our salesperson were the best sales reps I have EVER worked with. GREAT dealership!!!!!!! More
by boboref16
Employees Worked With
Jason Malloy, Crystal Reid
