Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
856 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 856 reviews
Verified Customer
September 24, 2025
I would not refer friends or family members to Russ Darrow. I have purchased 17 vehicles in my life and my most recent was the most painfully awkward and uncomfortable. Darrow. I have purchased 17 vehicles in my life and my most recent was the most painfully awkward and uncomfortable. More
by KEVONDRASEK
September 22, 2025
Parker was great to work with while purchasing our car, we would recommend Parker anytime to anyone that is in the market for a new or used vehicle. He made the process quick and clear. An overall friend we would recommend Parker anytime to anyone that is in the market for a new or used vehicle. He made the process quick and clear. An overall friendly person. More
by gbjbmb
Employees Worked With
September 21, 2025
Rob J is always friendly and knowledgeable and treats me with respect. I also like that a video is sent to me of what is being looked at/checked on my vehicle. I always recommend this place to everyone. with respect. I also like that a video is sent to me of what is being looked at/checked on my vehicle. I always recommend this place to everyone. Thank you for not talking down to me just because I am a woman. Love Rob J. Great Customer Service! More
by ANDYPANDA85_2
Employees Worked With
September 18, 2025
Easy, no pressure experience. Very pleased with the purchase. Would definitely return in the future. Very pleased with the purchase. Would definitely return in the future. More
by JCIERO
September 15, 2025
The service department is solid, caring, and always work hard to find solutions. If you need warranty work, general repairs, or aftermarket solutions, I highly recommend. hard to find solutions. If you need warranty work, general repairs, or aftermarket solutions, I highly recommend. More
by NEIL_ZAMANSKY
Employees Worked With
Steve Fassbender.
September 13, 2025
It was a grate experience, Parker was really good helping us finding our new car. Totally recommend Russ Darrow dealership and Parker as well. us finding our new car. Totally recommend Russ Darrow dealership and Parker as well. More
by thenewmario77
Employees Worked With
September 10, 2025
I have only used them for service. First class service and done in a timely manner. My contact person was very professional. She is an asset too your company. Will use and recommend yo First class service and done in a timely manner. My contact person was very professional. She is an asset too your company. Will use and recommend you in the future. More
by Omni77
Employees Worked With
Sara Pitts 5 stars
September 09, 2025
We walked onto the lot, hubby went inside, talked to Michael Krumm, and was literaly looking at a car by the time l walked up to the dealership from the lot! It was The Car my hubby wanted. Absolutely Michael Krumm, and was literaly looking at a car by the time l walked up to the dealership from the lot! It was The Car my hubby wanted. Absolutely No pressure to buy it! Michael was wonderful & Anthony was just as great. Drove the car home and are extremely happy! If you are looking for a good vehicle, with absolutely No pressure, call or stop by and ask for Mike Krumm. He was just So kind and genuine to work with. More
by Stassicat
Employees Worked With
Micheal Krumm & Anthony
September 09, 2025
The service department did a great job and were very professional, I also liked that they send you a video of how your car is looking. I'll definitely be returning. professional, I also liked that they send you a video of how your car is looking. I'll definitely be returning. More
by Joe Thoman
Employees Worked With
