Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

Best customer service and made the experience not only simple but fun! I highly recommend this store. simple but fun! I highly recommend this store. More

Every one there was verey helpful & if you any questions they will ancer them to you they will ancer them to you More

came in for oil change and tire rotation, no appointment, but was out of here in less time than expected, very pleased but was out of here in less time than expected, very pleased More

Very nice workers. and very clean. I really like it there every one is very friendly and very clean. I really like it there every one is very friendly More

8000 maintenance done thoroughly and in a timely manner. Service Tech kept me informed with video, which I appreciate! Service Tech kept me informed with video, which I appreciate! More

Very helpful professional ; work to accommodate scheduling. Clear in explaining the issue when asked what to do scheduling. Clear in explaining the issue when asked what to do More

I have done business with Russ Darrow for many years and always with this particular group of people. I have worked with Chris for many years. He is great and so is Rob. always with this particular group of people. I have worked with Chris for many years. He is great and so is Rob. More

Overall all a generally good experience. Very helpful sales representatives, with friendly and caring management. Their service center on the other hand, I would not hold in nearly as high r Very helpful sales representatives, with friendly and caring management. Their service center on the other hand, I would not hold in nearly as high regard. Communication with the service center was lackluster and service has generally been slow. I had to argue with a representative to get them to fix a part they damaged during a service, which thankfully the manager made sure to get covered. When I did finally get my vehicle back, the technician left the cover for my undercarriage in the back of my vehicle without reattaching it. More

I consistently receive outstanding customer service and vehicle care from Bryan Kufalk and the service team at Russ Darrow. I appreciate the service recommendations to keep my Jeep Grand Cherokee performi vehicle care from Bryan Kufalk and the service team at Russ Darrow. I appreciate the service recommendations to keep my Jeep Grand Cherokee performing well. Dealership as a whole...very clean and organized facility inside. Outside space is an issue and new vehicle inventory of Jeep Grand Cherokees has been low of late. More

Knowledgable. Efficient. Friendly service technicians. Good location. Waiting area is very spacious with ample seating and coffee, hot chocolate and various sn Efficient. Friendly service technicians. Good location. Waiting area is very spacious with ample seating and coffee, hot chocolate and various snacks. More