Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center
Madison, WI
423 Reviews of Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center
This location had top notch customer service from start to finish. When I called to schedule an oil change for my Jeep, they were very friendly and offered many open appointment times, even the next day. I to finish. When I called to schedule an oil change for my Jeep, they were very friendly and offered many open appointment times, even the next day. I was able to drop my vehicle and keys after hours. The oil change occurred early the following day and I even received a text message with a video of the walk through check occuring under my lifted car, going point by point showing me each cleared system. This was unexpected and really cool! When I went to pick up the car, 3 separate staff greeted me when they saw me and walked me to the cashier's window. Top notch from start to finish, I wish every dealership was this good, truly. Nice job guys, keep it up. More
Good service and good people Robert Jensen is the best he has helped me with both of my automobiles for years. he has helped me with both of my automobiles for years. More
Always friendly and prompt service. I continue to drive from Columbus because I know I will get treated with great customer service. I continue to drive from Columbus because I know I will get treated with great customer service. More
We were stranded on our way home to Canada and Nate was so helpful, he and the tech worked diligently to help diagnose our Promaster to get us back on the road! Thank you so much for your help!! so helpful, he and the tech worked diligently to help diagnose our Promaster to get us back on the road! Thank you so much for your help!! More
I can always count on service help there. That's why I get all my tough service done there. That's why I get all my tough service done there. More
great service, attention to detail, and effective communication. They made it right when they made a mistake. communication. They made it right when they made a mistake. More
Very knowledgeable and treated me nicely and completed the job quickly. Nice waiting area also the job quickly. Nice waiting area also More
I came in for an oil change and my experience went without delay. The staff is friendly, professional, and accommodating. Thanks without delay. The staff is friendly, professional, and accommodating. Thanks More
Bryan was extremely helpful with a warranty repair. He was friendly and courteous. I tried to schedule the same repair at Don Miller since they are closer to my home but their service manager wouldn' He was friendly and courteous. I tried to schedule the same repair at Don Miller since they are closer to my home but their service manager wouldn't guarantee me that I wouldn't be charged if the problem turned out to be not covered by the warranty. More